Superior Improvements, LTD.

I met with the Boyce's on Friday and confirmed their measurements.  They measured correctly, the material we received from the vendor was shipped incorrectly.  We are currently working on getting the problem resolved through Hurd.  I have been in contact with the Boyce's  to let...

them know the progress and will continue to do so until the issue is resolved.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]