Superior Fence & Rail of Polk County Reviews (2)
Superior Fence & Rail of Polk County Rating
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DO NOT USE THIS COMPANY!!!! Home Depot sent us this company for a fence installThe person who wrote up our contract told us that the fence would be installed three weeks from the contract dateThe contract date was April 27thThey call us trying to say they will come out to install June 9th, so on the 7th week after the contract was madeThe finally changed it to May 29th, which is almost weeks from the contract date still, so double the time we were toldWe attempted to talk to the manager but Sherry, the person who handles scheduling, REFUSED to allow us to talk to a manager, getting rude with us and saying it wouldn't matter the manager wouldn't do anything for us anyways so there was no reason for her to bother said manager into talking to usWe chose this company BECAUSE they told us it would be three weeks, not six or seven, and we are selling the house so it needed to be done soonPLEASE, if you need a fence or other install, DO NOT use this company
DO NOT USE THIS COMPANY!!!! Home Depot sent us this company for a fence install. The person who wrote up our contract told us that the fence would be installed three weeks from the contract date. The contract date was April 27th. They call us trying to say they will come out to install June 9th, so on the 7th week after the contract was made. The finally changed it to May 29th, which is almost 6 weeks from the contract date still, so double the time we were told. We attempted to talk to the manager but Sherry, the person who handles scheduling, REFUSED to allow us to talk to a manager, getting rude with us and saying it wouldn't matter the manager wouldn't do anything for us anyways so there was no reason for her to bother said manager into talking to us. We chose this company BECAUSE they told us it would be three weeks, not six or seven, and we are selling the house so it needed to be done soon. PLEASE, if you need a fence or other install, DO NOT use this company.