Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
I am a returning customer the work done before was great hopefully the removal and placement of the other engine and transmission will as well!!!!
[redacted] was informed that we would review the engine warranty with him at a 500 mile check and complimentary oil change since his vehicle was picked up outside of normal business hours and we would not have been able to review the details of his warranty with him. [redacted] has not returned...
for the 500 mile check and complimentary oil change. I personally communicated with [redacted] on July 14th, before this complaint had come to my attention, to let him know that a copy of his warranty and a reimbursement check would be sent out this week.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
I am a returning customer the work done before was great hopefully the removal and placement of the other engine and transmission will as well!!!!
[redacted] was informed that we would review the engine warranty with him at a 500 mile check and complimentary oil change since his vehicle was picked up outside of normal business hours and we would not have been able to review the details of his warranty with him. [redacted] has not returned...
for the 500 mile check and complimentary oil change. I personally communicated with [redacted] on July 14th, before this complaint had come to my attention, to let him know that a copy of his warranty and a reimbursement check would be sent out this week.
We have made contact with Mr. [redacted] and worked out a resolution.