Superior Auto Care, Inc. Reviews (2)
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Superior Auto Care, Inc. Rating
Address: 1700 Manitou Rd, Rochester, New York, United States, 14626
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I AM THE OWNER OF SUPERIOR AUTO CARE ,*** FILLED OUT A CARS.COM REVIEW SHEET WITH HIS EMAIL ON IT,WE DID NOT STEAL HIS EMAIL, I'M SORRY HE FEELS THIS WAY, WE WILL REMOVE HIS REVIEW,THE TIRES WERE BALANCED ALL 4,WE ALSO REPAIRED HIS FUEL LEVEL SENSOR WHEN HE BROUGHT THIS FOR REPAIR, THIS REPAIR TOOK
DAYS BECAUSE WE HAD TO ORDER THE PART ,I GO ABOVE AND BEYOND TO KEEP MY CUSTOMERS HAPPY,I'M SORRY THAT THIS CUSTOMER FEELS THIS WAY,HE SHOULD HAVE CALLED HERE AND WE COULD OF RESOLVED THIS ISSUE.MIKE B***
I have not asked for any monetary response. Bob B*** used my name without my permission and he used my e-mailHe said I filled out a paper allowing him to do that. I absolutely did not give him that permission and I never knowingly signed anything for him to do that. I signed many papers and unfortunately I trusted him to be truthful to me about what I was signing My wife wrote our e-mail on a peace of scrap paper because we trusted it was for business between the dealer and us only! I absolutely did not knowingly sign a paper giving him permission to send a review of his dealership and our transaction, to cars.com with my e-mail and more importantly with MY name. He also did not have my permission to use MY name for a review of himself on his dealer site! In my opinion he is not someone to be trusted as a dealer. He also said our tires were balanced at their shopIf they did, it wasn't done correctly because our vehicle was still vibrating until ** *** balanced our tires