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SUPERFLY CHILDRENS FOUNDATION

701 Tugaloo Rd, Travelers Rst, South Carolina, United States, 29690-7737

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This company advertises fun runs with events around the USA. There mission is to support children in hospitals. I signed up for a 5k run only to find out when I arrived on race day that it had been cancelled. One of the sponsers , *** fitness was present to advise all runners the race was cancelled. The park ranger told them that they could not set up. They also stated we would have to email superfly for refunds. I emailed super fly foundation and they denied all of this. They even stated they weren’t affiliated with *** which is a sponsor on their race page. I have and can provide all email correspondence with superfly. There’s more to this story and there attempt to change event details . I caught them in several lies so it makes me wonder what and where does all the money go to? They have an event coming soon in San Francisco and I wouldn’t doubt this company take off with that money too. I have a contact at *** which I could share. I don’t think these children are seeing any of this money and I hope you will look into this.

SUPERFLY CHILDRENS FOUNDATION Response • Mar 05, 2020

This event was a group run. This is the event description:The Super Run is a Group run where we help organize a group of people to have a fun run day. We arrange all the swag, come up with a route and promote the Group run. Then provide that information to all the participants. It's up to you to recruit your friends, meet up, and do the run! Because we do it this way, you can get your group together whenever you'd like, but we do recommend a start time in the hopes you'll meet more people and have more fun!The Super Run is a family friendly 5k running event. You can walk, run, or jog to enjoy this superhero themed run/walk event. Lace up your shoes and grab your cape and come join us for The Super Run annual 5k! Dress as your favorite superhero and bring a friend. The more people that come, the more fun we'll all have. Enjoy the views of public parks while you run. This 5k Superhero Run/Walk will be loads of fun for the whole family!This event is a self-participating, non-staffed event where registrants will complete a 5k with a group.This is listed on all sites and webpages. Participants register through *** and agree to no refunds. They also agree to the event that they are signing up for.We had a sponsor that we had ended our contract with come and set up a tent at the park. The park ranger informed the sponsor, ***, that she had to remove her tent. Upon telling her to do this she became upset and begin telling participants that the event was cancelled. The event was not cancelled since it was a self participating, run on your own at a public park. The participants signed up on a third party website and all event details were available so they knowingly signed up for an event that was not staffed. I am not sure why they felt they needed to leave. The park ranger asked the tent to be taken down. We terminated our relationship with *** so I am not sure why they showed up.

This is on all of our sites and webpages. The event is a self participating, non staffed 5k where you go run on your own. We suggest a route and time but we make participants sign a waiver stating that we are not staffing event. *** was not a sponsor and is not affiliated with us in anyway.

I signed up for the Super Run San Jose for February 15, 2020. It was about 5 dozen of us who arrived at the race and The Super Run Foundation people were not there. They did not show up. They had not given ANYONE warning. According to ***, Inc, who showed us since they are a sponsor, the foundation did not pay for the park insurance and canceled it at the last minute.

We were all standing there, incredulous at their unprofessionalism. I paid for a standard registration of $30 for myself and my husband. We have yet to hear from these people. They scammed about 5 dozen people out of there money and seem to be impossible to contact. NO ONE ever answers their phone.

SUPERFLY CHILDRENS FOUNDATION Response • Mar 05, 2020

This event was a group run. This is the event description:

The Super Run is a Group run where we help organize a group of people to have a fun run day. We arrange all the swag, come up with a route and promote the Group run. Then provide that information to all the participants. It's up to you to recruit your friends, meet up, and do the run! Because we do it this way, you can get your group together whenever you'd like, but we do recommend a start time in the hopes you'll meet more people and have more fun!The Super Run is a family friendly 5k running event. You can walk, run, or jog to enjoy this superhero themed run/walk event. Lace up your shoes and grab your cape and come join us for The Super Run annual 5k! Dress as your favorite superhero and bring a friend. The more people that come, the more fun we'll all have. Enjoy the views of public parks while you run. This 5k Superhero Run/Walk will be loads of fun for the whole family!This event is a self-participating, non-staffed event where registrants will complete a 5k with a group.

This is listed on all sites and webpages. Participants register through *** and agree to no refunds. They also agree to the event that they are signing up for.

We had a sponsor that we had ended our contract with come and set up a tent at the park. The park ranger informed the sponsor, *** Fitness, that she had to remove her tent. Upon telling her to do this she became upset and begin telling participants that the event was cancelled. The event was not cancelled since it was a self participating, run on your own at a public park. The participants signed up on a third party website and all event details were available so they knowingly signed up for an event that was not staffed. I am not sure why they felt they needed to leave. The park ranger asked the tent to be taken down. We terminated our relationship with *** so I am not sure why they showed up.

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Address: 701 Tugaloo Rd, Travelers Rst, South Carolina, United States, 29690-7737

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