SuperCru

Hello - Unfortunately, from the sound of this complaint we missed an expectation with the customerAt this point we would like to resolve this in the most logical methodWe will go ahead and wave the $invoice from the service call that happened widays of completion of the projectDue to the fact that the customer was in communication with the ISP about phones and internet, and we have supported documentation stating that Centurylink was going to run the line for $350, and we did it for $

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***

Hello -
Unfortunately, from the sound of this complaint we missed an expectation with the customerAt this point we would like to resolve this in the most logical method.
We will go ahead and wave the $invoice from the service call that happened with-in
days of completion of the projectDue to the fact that the customer was in communication with the ISP about phones and internet, and we have supported documentation stating that Centurylink was going to run the line for $350, and we did it for $

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Hello -  Unfortunately, from the sound of this complaint we missed an expectation with the customer. At this point we would like to resolve this in the most logical method. We will go ahead and wave the $250 invoice from the service call that happened with-in 60 days of completion of...

the project. Due to the fact that the customer was in communication with the ISP about phones and internet, and we have supported documentation stating that Centurylink was going to run the line for $350, and we did it for $250.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

Hello - 
 
Unfortunately, from the sound of this complaint we missed an expectation with the customer. At this point we would like to resolve this in the most logical method. 
We will go ahead and wave the $250 invoice from the service call that happened with-in...

60 days of completion of the project. Due to the fact that the customer was in communication with the ISP about phones and internet, and we have supported documentation stating that Centurylink was going to run the line for $350, and we did it for $250.