Super Smokedale Tobacco

Initial Business Response /* (1000, 5, 2015/05/15) */
We have verified and checked all our product and we have not found any product with expiration dates. Unfortunately, this customer has had this product for three months. We cannot verify that the product has not been tampered with by the...

customer. At this point, there is nothing we can do. The customer can return the product to the manufacturer.
Initial Consumer Rebuttal /* (3000, 7, 2015/05/18) */
(The consumer indicated he/she DID NOT accept the response from the business.)
All detox kits have a expiration date on them. I am more than willing to go to the shop and take pictures of these products. So unless they have quit carrying these items (which is very,very unlikely) they are falsifying information.

Initial Business Response /* (1000, 18, 2015/09/22) */
At a trade show in early Spring the owner purchased a large shipment of Atlantis tanks and coils. This was a shipment direct from China. At the time of purchase, the owner was unaware that the overseas vendor was dealing in counterfeit goods....

Upon receipt of the delivery the inventory was stocked on the store shelves for resale. It was not until Mr. [redacted]'s complaint was the store made aware of the counterfeit goods. To remedy this, all the inventory has been pulled from the shelf and the owner is in the process of making a claim against the vendor.
Unfortunately the staff in the store was not properly trained on how to deal with this matter as this was the first occurrence. We apologize for the way in which this way this matter was handled.
We have implemented policies to both verify the authenticity of all goods purchased for resale and policy in regards to returns/customer complaints. We would like to offer Mr. [redacted] a refund on the eleaf battery purchased in cash if he has receipt of purchase.