SUPER BEAUTY

Review: I PURCHASED CLIPPERS FROM THE SUPER BEAUTY ON 4/26/2014 AT 1:47 PM. SUNDAY MORNING 4/27/2014 I OPENED THE BOX TO USE THE CLIPPERS AND IT DID NOT WORK. I HAVE THE RECEIPT WHICH SAYS NO CASH REFUND, EXHANGE OR STORE CREDIT ONLY. I TOOK THE CLIPPERS BACK TO SUPER BEAUTY WITH THE RECEIPT, THE ORIGINAL BOX AND THE CLIPPERS AND EXPLAINED THE SITUATION. I ASKED TO EXCHANGE FOR THE SAME CLIPPERS (HOWEVER FUNCTIONING CLIPPERS). AT THAT TIME ON MONDAY 4/28/2014 AT 11:10AM I WAS TOLD "NO REFUND OR EXCHANGE". I WAS TOLD TO "CALL THE COMPANY AND WORK IT OUT WITH THEM". I ASKED FOR A BUSINESS CARD AND THE NAME OF THE MANAGER. THE MANAGER REFUSED TO GIVE ME HER NAME, HOWEVER, DID GIVE ME A BUSINESS CARD. THE MANAGER WAS VERY NASTY ABOUT GIVING ME HER NAME. I ASKED IF SHE WOULD SPELL HER NAME FOR ME AND SHE SPELLED SUPER BEAUTY. I LATER CALLED THE STORE AND AGAIN ASKED FOR HER NAME AND SHE REFUSED AGAIN AND SPELLED SUPER BEAUTY. I MADE ANOTHER ATTEMPT AND NO MORE ANSWERS.Desired Settlement: I WOULD LIKE TO HAVE MY MONEY REFUNDED TO ME. I ORIGINALLY ONLY WANTED TO EXCHANGE THE CLIPPERS FOR FUNCTIONING CLIPPERS, BUT AFTER THE WAY I WAS TREATED, I DO NOT WANT TO GIVE SUPER BEAUTY ANY OF MY BUSINESS. I WILL LIKE TO REPURCHASE CLIPPERS FROM A DIFFERENT SUPPLIER.