Super 1 Foods Reviews (2)
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Super 1 Foods Rating
Description: Grocery - Bulk Food Stores
Address: 6452 Main St, Bonners Ferry, Idaho, United States, 83805-8520
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www.super1foods.net
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Review: On October 24,2013 thursday I called super 1 talked to 2 managers [redacted], and [redacted], regarding the product label not including the manufactures name or phone numbers,[redacted] took my phone number and told me he had to call his resourse party who he claims they didnt want to be contacted by consumers.I asked for the phone number and name of the manufacturer and he promised he would call be back shortly, Never returned my call and I still would like to know the name of manufacture and phone number, The product is [redacted] LISTED INGREDIENTS ONLY!I HAVE BEEN IN THE STORE MANY TIMES AND EVERY TIME WHEN THIS PRODUCT IS IN STOCK THE INGREDIENTS CHANGES WHICH I HAVE KEEP THE LABELS TO COMPARE, I AM ON THE BACK ORDER OF 10 BAGS IN BF STORE. tHEY CLAIM THAT THE BROKER IS OUT AND IT WILL BE TWO WEEKS, I have already WAITED OVER A WEEK,I ALSO WANT TO KNOW WHY THE COMPANY DID NOT HAVE THERE NAME LISTED OR PHONE NUMBER,[redacted] SAID I CAN JUST STOP ORDERING THIS PRODUCT. WELL ITS NEVER IN STOCK AND DO THE WANT THERE CUSTOMER TO STARVE THERE PETS WHILE THE CONSUMER WAITS 2-3 WEEKS EVERY MONTH? I WOULD LIKE THE INFORMATION TO CONTACT THE MANUFACTURE About ingredients.now [redacted] didnt have this 50lb dogfood instock so I HAD TO DRIVE TO SANDPOINT 140 MILES RT.Desired Settlement: LOOK INTO THE MATTER
Business
Response:
The Broker we buy the dog food from is [redacted] Phone # ###-###-#### Fax # ###-###-#### Thanks [redacted] Store Director Super 1 Foods [redacted]###-###-####
Consumer
Response:
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
I would like to have a manufacturer's name on the packages as to where the product was made and a phone number also. Then I would be satisfied with the product.
Regards,