Sunset Surfacing

Dear Representative of The Revdex.com; We are in
receipt of your letter dated April 23, The letter was addressed to *** *** *** *** our address is *** *** *** *** *** ** *** So it
took a while to reach usCustomer's statement of the problems: "The
dealer
sold me a car that has water damage" Dealer response: We are not
aware of any water damage and have *** a copy of the *** report
"The windshield wiper in the back does not work" Dealer response: The
windshield wiper was working when the vehicle left the lot and is not covered
under the customer's powertrain warranty with Preferred Warranties, copy
attached"A couple of months after I got it the *** convert went
up" Dealer response: See copy of power train warranty with Preferred
Warranty"The fuse box has a bunch of white goo on it so im not able to
take the fuses out an it is under the extended warranty" Dealer response:
Not sure what "white goo" Mr*** is referring to, he never
brought the vehicle backHis extended warranty is between him and Preferred
Warranties, copy attached, not with Wayne Talley Auto SalesDesired
Settlement: "At first he told me that he would put me in another vehicle
as a trade in then he changes his story an said that he wanted me to give him
the vehicle an $3000.00" Dealer response: Mr*** has called numerous
times wanting to trade his van in on a *** VanUnfortunately I haven't had
any *** vans in stockThe last time I spoke with him, he asked me what kind
of SUVs I had on the lot, the one he chose was a more expensive vehicle and
without seeing his van, I advised him that he may need as much as $
differenceWithout seeing his van, there was no way to tell

Review: The dealer sold me a car that has water damage,the windshield wiper in the back does not work.A couple of months after I got it the [redacted] convert went up the fuse box has a bunch of white goo on it so im not able to take the fuses out an it is under the extended warranty.Desired Settlement: At first he told me that he would put me in another vehicle as a trade in then he changes his story an said that he wanted me to give him the vehicle an $3000. I would like for him to fix ALL the problems with the vehicle or put me in something safer for me an my childen.

Business

Response:

Dear Representative of The Revdex.com; We are in

receipt of your letter dated April 23, 2015. The letter was addressed to [redacted] our address is [redacted] So it

took a while to reach us. Customer's statement of the problems: "The

dealer sold me a car that has water damage" Dealer response: We are not

aware of any water damage and have [redacted] a copy of the [redacted] report.

"The windshield wiper in the back does not work" Dealer response: The

windshield wiper was working when the vehicle left the lot and is not covered

under the customer's powertrain warranty with Preferred Warranties, copy

attached. "A couple of months after I got it the [redacted] convert went

up" Dealer response: See copy of power train warranty with Preferred

Warranty. "The fuse box has a bunch of white goo on it so im not able to

take the fuses out an it is under the extended warranty" Dealer response:

Not sure what "white goo" Mr. [redacted] is referring to, he never

brought the vehicle back. His extended warranty is between him and Preferred

Warranties, copy attached, not with Wayne Talley Auto Sales. Desired

Settlement: "At first he told me that he would put me in another vehicle

as a trade in then he changes his story an said that he wanted me to give him

the vehicle an $3000.00" Dealer response: Mr. [redacted] has called numerous

times wanting to trade his van in on a [redacted] Van. Unfortunately I haven't had

any [redacted] vans in stock. The last time I spoke with him, he asked me what kind

of SUVs I had on the lot, the one he chose was a more expensive vehicle and

without seeing his van, I advised him that he may need as much as $3000.00

difference. Without seeing his van, there was no way to tell.