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Sunset Pools & Spas

1400 E Katella Ave Ste 217, Orange, California, United States, 92867-5052

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Reviews Swimming Pools, Pool Contractors, Pool Remodeling Sunset Pools & Spas

Sunset Pools & Spas Reviews (%countItem)

Nice guy, sub contractors awful.
Tile was sub standard, spa wall cracked and was leaking plaster from inside of the spa wall within 2 weeks. Hired a pool inspector and confirmed the crack and tile around the pool was off and crooked. Subs worked 8 hours a day and never left the property and there was not a porta potty for them. I hired another pool contractor to re plaster and re tile.
Nice guy, sub contractors awful.

I think this company has fallen under new management. Corey, the owner, visited almost every day and always kept us in the loop with the construction. Our pool looks amazing, was done in under a month and was competitively priced. I very much recommend Sunset Pools.

We hired them to do a backyard remodel. It has been over a year and the work is shoddy and incomplete.

Sunset Pools & Spas Response • Aug 25, 2020

Clients wife, ***,, after about 90% completion of a $160k remodel, unknown to us, was sleeping with one of our subcontractors/laborers. Her husband,, found out about the affair and fired us, Sunset pools. Again, we were 90% done with job when we were fired because of the affair between Client and the sub. After three months of being off the job, husband, hired us back and we walked job and agreed we had 18 things to finish. I had a different crew start work to finish and they walked off job after one day. They said it was a toxic environment. Husband very mad and unhappy about everything. I put another crew on the job and they walked off the job after one day….said the same thing. Husband not happy with anything. After some time we agreed that only the crew that we hired in first place would fix the last 18 things. The clients went on vacation for 7 days, our crew finished 16 of the 18 and I told clients after last two items to finish they need to pay us final. $7,000.00 Client told us they were not paying and wanted money back because it took so long to finish. We walked off job for non payment. Because of the affair, It was a disaster.....

Thanks

Corey F

Horrible company that won’t complete our backyard they started May 1, 2018! It has almost been a year and they tell us someone is coming out to finish and they don’t show up, so many things done wrong, done cheaply. Do not use them.

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Address: 1400 E Katella Ave Ste 217, Orange, California, United States, 92867-5052

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