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This letter responds to your inquiry, dated April 13, 2016, requesting that we review Mr [redacted] 's concerns regarding calls he received from Student Assistance CorporationMr [redacted] has a student loan that is serviced by [redacted] and guaranteed by United Student Aid Funds (USA Funds)Student Assistance Corporation (SAC) was performing default aversion services on behalf of USA FundsBecause of this, SAC was attempting to contact Mr [redacted] in order to assist him with his student loanWe received notification from [redacted] on April 13th that his account was now in good standingAt that time, we closed his account in our office and there have been no calls since April 13, Since Mr [redacted] requested no more calls from SAC in his complaint, we have updated his account so he will not receive any further calls from SACWe apologize for any inconvenience caused to Mr [redacted] by these telephone callsPlease contact me at 765-283-if you have any further questionsSincerely,Kevin C [redacted] President, SAC
This letter responds to your inquiry, dated April 6, 2016, requesting that we review Ms*** concerns regarding phone calls she has received from Student Assistance Corporation
Ms*** telephone number was previously provided to us as a contact number by one of our
customersWe have marked Ms*** telephone number as Do Not Call and removed the phone number from our calling listMs*** should receive no further communication from Student Assistance CorporationWe apologize for any inconvenience caused to Ms*** by these telephone calls
Please contact me at 765-283-if you have any further questions
Sincerely,
Kevin ***, President
This letter responds to your inquiry, dated April 13, 2016, requesting that we review Mr. [redacted]'s concerns regarding calls he received from Student Assistance Corporation. Mr. [redacted] has a student loan that is serviced by [redacted] and guaranteed by United Student Aid Funds (USA Funds). Student...
Assistance Corporation (SAC) was performing default aversion services on behalf of USA Funds. Because of this, SAC was attempting to contact Mr. [redacted] in order to assist him with his student loan. We received notification from [redacted] on April 13th that his account was now in good standing. At that time, we closed his account in our office and there have been no calls since April 13, 2016. Since Mr. [redacted] requested no more calls from SAC in his complaint, we have updated his account so he will not receive any further calls from SAC. We apologize for any inconvenience caused to Mr. [redacted] by these telephone calls. Please contact me at 765-283-3202 if you have any further questions. Sincerely,Kevin C[redacted]President, SAC