Sunnyside Gardens

Initial Business Response / [redacted] (1000, 12, 2015/09/30) */ We are currently working with [redacted] to get the problems with her landscaping resolved One of the problems was that Nick was not being responsive to clients needs and he in no longer with us Ulysses has been in communication with [redacted] and continues to communicate clearly and promptlyHe did however have a heavy load of work the last two months We are in touch with [redacted] and are trying to fairly resolve the issue Please let me know if you have any questions Thank you, [redacted] Sunnyside Gardens Initial Consumer Rebuttal / [redacted] (3000, 14, 2015/10/08) */ (The consumer indicated he/she DID NOT accept the response from the business.) While [redacted] has been in touch with me, he does not always show up for appointments or call to cancelHe was supposed to meet me on Friday Oct 2, at 2:to look over a proposal but at 2:I tried to call but there was no response, I have not heard from him sinceThis is not the first missed appointment.There has been no effort to replace the damaged gutter extensions and I worry about snow melt, water damage to the basementI am not used to this way of doing businessI would like to see some measure of good faith, i.e repair the damage to the gutter extensions or show up for appointment/call to reschedule if something comes upI honestly do not know what to think about this company Final Business Response / [redacted] (1000, 18, 2015/10/27) */ We have repaired guttersUlysses has an appointment with [redacted] on Nov20th to discuss a proposed re constriction of the waterfall

Initial Business Response /* (1000, 12, 2015/09/30) */
We are currently working with [redacted] to get the problems with her landscaping resolved.
One of the problems was that Nick was not being responsive to clients needs and he in no longer with us.
Ulysses has been in communication with...

[redacted] and continues to communicate clearly and promptly. He did however have a heavy load of work the last two months.
We are in touch with [redacted] and are trying to fairly resolve the issue.
Please let me know if you have any questions.
Thank you,
[redacted]
Sunnyside Gardens
Initial Consumer Rebuttal /* (3000, 14, 2015/10/08) */
(The consumer indicated he/she DID NOT accept the response from the business.)
While [redacted] has been in touch with me, he does not always show up for appointments or call to cancel. He was supposed to meet me on Friday Oct 2, 2015 at 2:00 to look over a proposal but at 2:40 I tried to call but there was no response, I have not heard from him since. This is not the first missed appointment.There has been no effort to replace the damaged gutter extensions and I worry about snow melt, water damage to the basement. I am not used to this way of doing business. I would like to see some measure of good faith, i.e repair the damage to the gutter extensions or show up for appointment/call to reschedule if something comes up. I honestly do not know what to think about this company.
Final Business Response /* (1000, 18, 2015/10/27) */
We have repaired gutters. Ulysses has an appointment with [redacted] on Nov. 20th to discuss
a proposed re constriction of the waterfall