sunny slope sod farm

I contacted to sunny slope sod farm to obtain prices for an estimate for my clientI was given specific prices by Jennifer, who answered the phone--$.30/sqftfor sqftof sod, $delivery feeJennifer was made very aware that the delivery was going to *** ***, as I had to press her for a specific delivery priceShe was able to give me the price only after asking another person who came into the office
The sod delivery was delayed for a day due to their equipment breakdownI agreed to accept delivery of the sod on the next dayI was available to meet with the supplier on the original date of delivery but had an appointment on the subsequent delivery dateMy project foreman and crew accepted the sod delivery
When I received the billing invoice, I was charged $.35/sqftfor the sod, $for delivery, $fee for paying by credit card, and $deposit charge for each palletWhen I called to question the additional costs, I was told that it was because