Sunny Slope Gardens

In response to your letter dated June , ID no.***, we apologize for not responding soonerThis is a very busy time of the year for usTo get to the point Mr*** purchased a 12" premium Proven
Winner hanging basket from us on the week before Mother's DayWhen he brought back the plant weeks later, upon inspecting the plant , the basket looked in good shape, all plant tissue was still viable but severely dehydrated, the soil was as dry as a corkWhen I tried to explain this to Mr. *** he immediately took offense and charged at meHe had purchased a big plant that can require a gallon of water a day at times depending on weather conditionsWith that said we try to educate our customers on how to care for their plants the best we can, but when trying he immediately took offense and wanted to blame someoneOnce a plant leaves our nursery we cannot be responsible for how they are watered and weather conditions such as winds,and cold temperatures that we often see in early springIt is also very important for new gardeners to understand site selection,full sun plants don't grow well in full shade,etcI hope this helps in this matterSincerely,
***

In response to your letter dated June 6 , ID no.[redacted], we apologize for not responding sooner. This is a very busy time of the year for us. To get to the point Mr. [redacted] purchased a 12" premium Proven Winner hanging basket from us on the week before Mother's Day. When he brought back the...

plant 2 weeks later, upon inspecting the plant , the basket looked in good shape, all plant tissue was still viable but severely dehydrated, the soil was as dry as a cork. When I tried to explain this to Mr.  [redacted] he immediately took offense and charged at me. He had purchased a big plant that can require a gallon of water a day at times depending on weather conditions. With that said we try to educate our customers on how to care for their plants the best we can, but when trying he immediately took offense and wanted to blame someone.Once a plant leaves our nursery we cannot be responsible for how they are watered and weather conditions such as winds,and cold temperatures that we often see in early spring. It is also very important for new gardeners to understand site selection,full sun plants don't grow well in full shade,etc. I hope this helps in this matter.Sincerely,[redacted]