Sunlit Energy

Sunlit Energy sincerely apologizes to Mr. [redacted] for the solar installation taking so long. This situation was highly unusual and this is not how we usually run this company. We take pride in keeping our customers happy and unfortunately in this situation we had lost a couple of install crews and did...

have a issue with the subcontractor assigned to this install, who we are no longer doing business with as we found out that this subcontractor was rude and unprofessional. At this point we assigned our crew to finish install professionally and now Mr. [redacted]'s solar panels are fully installed, and passed inspection and fully commissioned. As to Mr. [redacted]'s inconvenience we are reimbursing the homeowner with 6 months of his energy bills. Again we sincerely apologize for lengthily install of this solar system.

Review: Sunlit is an installation company for solar...I have 18 panels on a single story home...it is now 8 full work days that installation has been going on and still not complete. Promises of completion have been missed on every day...job should not have taken more than 1-2 days to complete but this company has no idea of how to schedule installations, how to keep workers on the job, and even worse, they outright lie to you when you try to get confirmation or information of scheduling/completion. Workers have had to borrow my personal tools to work, they show up without materials, i.e. standard size screws, lag bolts etc. I would never recommend this company to anyone who wants solar installation!!!! Worst company I have EVER dealt with...absolutely the worst!!!Desired Settlement: Finish the job and get out of my home!!!!!

Business

Response:

Sunlit Energy sincerely apologizes to Mr. [redacted] for the solar installation taking so long. This situation was highly unusual and this is not how we usually run this company. We take pride in keeping our customers happy and unfortunately in this situation we had lost a couple of install crews and did have a issue with the subcontractor assigned to this install, who we are no longer doing business with as we found out that this subcontractor was rude and unprofessional. At this point we assigned our crew to finish install professionally and now Mr. [redacted]'s solar panels are fully installed, and passed inspection and fully commissioned. As to Mr. [redacted]'s inconvenience we are reimbursing the homeowner with 6 months of his energy bills. Again we sincerely apologize for lengthily install of this solar system.