Sun Valley Nutraceuticals

The b12 is really good :) I like the energy it gives me

I take the B12 and it helps with my energy levels. I really like the taste

I love the Sleep Now! It's really strong and I take it almost every night for my sleep issues, and I don't wake up groggy

I take the Anxietoff for my anxiety and this is the only thing that works for my anxiety that's not a prescription

I've been using the Focus 365 for my memory and I can tell it really helps me remember things better.

I take their Osteo-Endurance and it helps me walk better.

I tried the Sleep Now for the first time the other night.. and it worked better than anything I've taken for my sleeping issues :)

I take their b12 and sleep now. I've been taking them for years and they work for me

I love this company! I love their products

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] ***

Worst company ever. Charged my card without permission and gave horrible excuse. Also under a distributor name of Happy Endings Industries. NEVER buy from them. I was told charges would be reversed but no result. Have to go through my bank now.

I ordered product that Garret was heavily promoting June 15, 2018. The order was to ship out immediately. They deducted payment immediately which to me should have meant my order was on its way. On August 8 I received my order short of 2 items. I called and was told it would be out very soon and he would ad a couple more bottles for my inconvenience. Called again 8/16 and was told the same thing again. Called again in September and the response is that it is not his department so not his fault. I stated that you sold it to me and I expect that my credit card would not be charged for backorders. He said, "well, you got most of the order". He was suppose to find out and get back to me or email me when I could expect it. It is now October 10 and he never offered any response. I will never do business with Sun Valley Neutraceuticals Again. I don't advise any business that wants to keep their customers to utilize them. People know when you are giving them BS. Totally disappointed and will stick to my long term suppliers that "say what they mean & do what they say". Poor business ethics.

On, or about, 8/14/18 I placed an order with this company for one of their products at the cost of $598.80.
This product was out of stock, but salesperson Garrett did not tell me.
I called to check on it two weeks after I placed the order and was told at that time that it was out of stock, but they expect it soon. I checked again on 9/7 and 9/10. On 9/7 Garrett told me it still wasn't in stock, but they expect it soon...there are manufacturing problems.
I cancelled my order on 9/7 and asked for a complete refund. I was told only Manager Renee could authorize refund, who was on vacation and returning on 9/10.
I called back on 9/10/18 to confirm my refund and was offered a double order...of product they don't have. I reiterated my request for refund. Garrett gave me the run around about how long it will take and hung up on me.
This is the SECOND time they have done this to our store. About a year ago, same thing.
They charged our CC for product they did not have and it took about a month to receive it.
To a small store, that is a chunk of money! And, it is dishonest practice, to say the least.

The first complaint ([redacted]) was resolved before she even posted her complaint (which I don't believe is fair and is clearly slander), and she was refunded accordingly (even though we did free advertising for her in the amount of $80, and even sold 2 units and didn't return everything we shipped...

her), she still filed a report with the Revdex.com.

The second complaint is currently being handled, and when we attempted to reach out to [redacted] this week, he's on vacation until next week, I believe they said he will be back in the store on Wednesday. We will be contacting him so he can return the product and get the refund for the product. This...

store has 2 buyers, ([redacted] and [redacted]) and even though [redacted] was the person that ordered the product, it's possible that she may have said she didn't order it when [redacted] got upset about her doing so. Either way, we are still willing to help them and give them a refund for the product due to the rep that was handling the account at the time.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]

The first complaint ([redacted]) was resolved before she even posted her complaint (which I don't believe is fair and is clearly slander), and she was refunded accordingly (even though we did free advertising for her in the amount of $80, and even sold 2 units and didn't return everything we shipped...

her), she still filed a report with the Revdex.com.

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

Regards,

The second complaint is currently being handled, and when we attempted to reach out to [redacted] this week, he's on vacation until next week, I believe they said he will be back in the store on Wednesday. We will be contacting him so he can return the product and get the refund for the product. This...

store has 2 buyers, ([redacted] and [redacted]) and even though [redacted] was the person that ordered the product, it's possible that she may have said she didn't order it when [redacted] got upset about her doing so. Either way, we are still willing to help them and give them a refund for the product due to the rep that was handling the account at the time.

The first complaint ([redacted]) was resolved before she even posted her complaint (which I don't believe is fair and is clearly slander), and she was refunded accordingly (even though we did free advertising for her in the amount of $80, and even sold 2 units and didn't return everything we shipped...

her), she still filed a report with the Revdex.com.