My mother who is in her 80's has a well and pump that had been previously serviced by Summit Well & Pump CoThis past service visit she was advised that the system was shot and a complete new pump and piping was needed at a cost of around $ I asked her if she received a written estimate and she had notI had another licensed plumber come and inspect the system and he found it to be in perfectly working orderTwo times I emailed Summit Well asking for a written estimate of the work to be completedNo response either timeI then called and asked for an estimate via a message to their answering serviceNo response again, however the owner of the company called my mother back again and told her he was coming to do the work that she never requestedHe told her to have a blank check ready that dayAgain no written estimateAt this time she told him no, and then he proceeded to say she had to hire him to shutdown the well for $ I have never heard of such an unprofessional business practice where no estimate is given and to " have a blank check ready for me" We are in the process of having another well and pump company check our system to see if there really is something wrong, and if not, I will follow up with the State of New Jersey Consumer Affairs Division
My mother who is in her 80's has a well and pump that had been previously serviced by Summit Well & Pump CoThis past service visit she was advised that the system was shot and a complete new pump and piping was needed at a cost of around $ I asked her if she received a written estimate and she had notI had another licensed plumber come and inspect the system and he found it to be in perfectly working orderTwo times I emailed Summit Well asking for a written estimate of the work to be completedNo response either timeI then called and asked for an estimate via a message to their answering serviceNo response again, however the owner of the company called my mother back again and told her he was coming to do the work that she never requestedHe told her to have a blank check ready that dayAgain no written estimateAt this time she told him no, and then he proceeded to say she had to hire him to shutdown the well for $ I have never heard of such an unprofessional business practice where no estimate is given and to " have a blank check ready for me" We are in the process of having another well and pump company check our system to see if there really is something wrong, and if not, I will follow up with the State of New Jersey Consumer Affairs Division