Summit Auto Sales

Final Consumer Response / [redacted] (2000, 14, 2016/04/28) */ Received at Revdex.com via email: Hi David, Good morningCan you please close or mark this Revdex.com as resolved? I submitted a complaint to the Attorney GeneralI received a $reimbursement from Summit Auto Sales I appreciate your help Have a great day Thanks, Brad T [redacted]

Do not buy here!!!!!!!!!!!!!!!!!! Huge rip off......LEMON all day

From initial sale, paperwork not readily available, lied to about time frame for availability, paperwork dates changed on documentsLeinholder information not correct on paperwork, not filed on date of sale, was told insurance cowas contacted they in fact were notMultiple copies of messages and phone logs of ignored calls, messages and excusesTemporary regRan out, called multiple times regarding that, it was then processed along with a new plate for the vehicle that I had to go and pick up, dated for days after I called again regarding the issue over months after the saleVehicle is now in for service, and I called to check my warranty info with the company in which I have a signed/dated contract, they have no warranty filed from this dealership for my name/vehicle/VINThe vehicle has been dropped off for service nearing weeks now and the only update I was given was when I called, and called once to get an update, no return call when leaving a message (which is always

Received at Revdex.com via email:Good Afternoon,We are attaching paperwork to show you that a Service Contract was purchased by the customer but that we in deed sold the car As-IsIf any further questions please feel free to call us or e-mail us back and we will be glad to help you.Summit Auto Sales*** *
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Initial Business Response /* (1000, 8, 2015/10/15) */
*SEE ATTACHED*
10-14-
SUMMIT AUTO SALES
SARLINGTON ST
AKRON, OH
330-773-
CASE # ***
MrRayan C*** did purchased GMC YUKON VIN # 1GKFK66U26Jon 8-15-after he took it to for hours to his
mechanic
After days from driving the vehicle, he came back complaining about the oil pressureWe took it to our mechanic and he advised us to change the motorWe took the vehicle to the mechanic and we bought an engine for it
Unfortunately, the engine was bad
Now we ordered another engine for it and the mechanic is working to fix the problem
* MrRayan C*** was appreciative for us helping him when we didn't have to, because the car sold from the dealer and he signed the paperwork
* We gave him a loaner to use when we didn't have to and still have it till now
Manager
Wael S***

On April 27th, Janine from summit sold me a car that she ensured had no issues and was safeI was at the time, and it was a *** *** ***So years pass and in July of I decided it was time for something newerSo at another dealership I went to trade it in on another vehicle, but was told my trade was practically worthlessThey informed me that my car was listed at auction as frame/unibody damageWe contacted summit to figure out why they sold me this vehicle when they had a legal obligation to tell me up front when I first bought the car that it had unibody/frame damageJanine in front of me and my father confirmed that it was listed as such on the auction sales slipThey never told me about this before I bought the vehicle, they had a legal obligation to do so, and they failedThe result was them committing fraud and deciving me into a sale of a vehicle that had frame damage that can make it dangerous to drive, placing an year old kid at the time beh

Do not buy here!!!!!!!!!!!!!!!!!! Huge rip off......LEMON all day

Final Consumer Response /* (2000, 14, 2016/04/28) */
Received at Revdex.com via email:
Hi David,
Good morning. Can you please close or mark this Revdex.com as resolved? I submitted a complaint to the Attorney General. I received a $100.00 reimbursement from Summit Auto Sales.
I appreciate your help....

Have a great day.
Thanks,
Brad T[redacted]

Initial Business Response /* (1000, 5, 2016/03/23) */
My name is Ashraf A[redacted], Attorney at Law. I am speaking on behalf of my client Summit Auto Sales.
At the time before the purchase, the customer was given every opportunity to inspect the vehicle himself, or have a third party inspect the...

vehicle. This customer was also afforded an opportunity to drive the vehicle.
At the time of purchase, Mr. W[redacted] signed several documents that are attached to this response. These documents are very clear and conspicuous in identifying that the customer was purchasing the vehicle WITHOUT a Warranty. It is unfortunate that the vehicle is having mechanical issues, however, as the terms of the agreement between Mr. W[redacted] and Summit Auto Sales, my client is not responsible for repairing the vehicle. As Mr. W[redacted] indicated in his complaint, at the time of the sale the vehicle was working properly. After the vehicle leaves the lot, there are many things that could have happened to the vehicle that would make it malfunction. We have no way of knowing if this vehicle was involved in an accident, or if a mechanic was working on the vehicle and caused damage to it. Regardless, the agreement attached indicates that Summit Auto Sales will not offer a warranty.
Furthermore, there were no oral warranties or representations made related to this purchase. On the contrary, Summit Auto Sales did everything in its power to inform the customer that he was buying this vehicle without a warranty (please see attached documents).
My client will gladly respond to any further correspondence related to this matter. But according to the terms of the contract signed by Mr. W[redacted], my client is not responsible for making any repairs on said vehicle.
Initial Consumer Rebuttal /* (3000, 7, 2016/04/01) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I do not agree with what is being said, and will pursue legally if need to be. I was given a warranty, and was reassured that the warranty was good at any ford and thousands of garages across the united states. Further more I was told that the vehicle was the vehicle was in tip top shape and there was no issues with it. The car lot was misleading and dishonest, there for I do not wish to close out the case.
Final Business Response /* (4000, 9, 2016/04/07) */
The warranty that the customer is referring to is actually a Service Contract from a third party that was purchased along with the vehicle. There is a significant difference between a warranty and a service contract, and I suggest that the customer seeks legal help to discover the difference.
Again, my client sold the vehicle without any warranty, and therefore they are not responsible for any repairs that the vehicle may need after it leaves the dealership.
Ashraf A[redacted]
Attorney at Law