The customer service was terribleThey refused to help resolve the problem as well as refund back the money given to them We dropped off pies of clothing top this company to dry cleanWhen we went to pick the clothes up we took them home and noticed that all the clothes were terrible lookingAll the shirts were wrinkled and two pairs of pants had the colors completely faded from themThe lady from the corporate office went as far as blocking my number because they knew they were at fault for the problem and did not want to fix itI never got a call back from any messages I left to the standard number as well as the operations manager refused to speak to me
On the afternoon of Friday, 9/9/16, I dropped off two polo shirts to be launderedAt that time I asked the woman who took the clothing how much it would beShe asked me if I wanted them laundered or dry cleaned? I asked her what the difference in price was between the two methodsShe looked at the labels on the shirts and told me they can be launderedShe then looked on her register for the price of both methodsShe told me that to launder BOTH shirts would be a total of about $She then went on the say that to have them dry cleaned the cost would be about $ I told her to have them launderedThe clerk vocalized an understanding of this and gave me a print out with the shirts listed but no price This morning I returned to pick up the two shirtsThe clerk that was working today took the receipt I gave her from FridayShe proceeded to look up the shirts, she retrieved them and brought them to the counterShe told me it would be $ I immediately said "ABSOLUTE
The customer service was terribleThey refused to help resolve the problem as well as refund back the money given to them We dropped off pies of clothing top this company to dry cleanWhen we went to pick the clothes up we took them home and noticed that all the clothes were terrible lookingAll the shirts were wrinkled and two pairs of pants had the colors completely faded from themThe lady from the corporate office went as far as blocking my number because they knew they were at fault for the problem and did not want to fix itI never got a call back from any messages I left to the standard number as well as the operations manager refused to speak to me
On the afternoon of Friday, 9/9/16, I dropped off two polo shirts to be launderedAt that time I asked the woman who took the clothing how much it would beShe asked me if I wanted them laundered or dry cleaned? I asked her what the difference in price was between the two methodsShe looked at the labels on the shirts and told me they can be launderedShe then looked on her register for the price of both methodsShe told me that to launder BOTH shirts would be a total of about $She then went on the say that to have them dry cleaned the cost would be about $ I told her to have them launderedThe clerk vocalized an understanding of this and gave me a print out with the shirts listed but no price This morning I returned to pick up the two shirtsThe clerk that was working today took the receipt I gave her from FridayShe proceeded to look up the shirts, she retrieved them and brought them to the counterShe told me it would be $ I immediately said "ABSOLUTE