Revdex.com:I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below In my conversation with ***, we discussed a mutually agreeable settlement but never a dollar amountCertainly I would expect to receive a credit for the amount I paid originally to Sullivan Tire as they never successfully repaired my vehicleHowever, as I indicated in my original complaint, I was forced to replace my entire rear differential at a cost of $due, according to [redacted] , to damage that was done to it during the initial pinion seal replacement by Sullivan TireTherefore, I am also looking to recover the cost of this expense as well as the $for having to rent a vehicle while Sullivan Tire attempted to repair my vehicle for the 3rd timeAs I mentioned to ***, I would be willing to consider a store credit for these additional expenses I incurred Regards, [redacted] %
Dear ***,In recognition of you being a loyal Sullivan Tire& Auto Service customer for some years, we are offering a credit for thefull amount of $regarding that previous differential seal repairThis is what you had suggested in our earlier conversation, and [redacted] &*** [redacted] agree.Please keep a copy of this Email and once Iunderstand the accounting activity involved, I’ll communicate the process toyou.Thank you for taking the time to notify us of yourexperience and I’m glad I was able to assist you in this resolutionDon’t hesitate to contact me if you have any future questions and perhaps we’llmeet some day at our [redacted] ***location [redacted] Sullivan Tire & Auto ServiceBusiness to Business Group
Revdex.com:I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below In my conversation with ***, we discussed a mutually agreeable settlement but never a dollar amountCertainly I would expect to receive a credit for the amount I paid originally to Sullivan Tire as they never successfully repaired my vehicleHowever, as I indicated in my original complaint, I was forced to replace my entire rear differential at a cost of $due, according to [redacted] , to damage that was done to it during the initial pinion seal replacement by Sullivan TireTherefore, I am also looking to recover the cost of this expense as well as the $for having to rent a vehicle while Sullivan Tire attempted to repair my vehicle for the 3rd timeAs I mentioned to ***, I would be willing to consider a store credit for these additional expenses I incurred Regards, [redacted] %
Dear ***,In recognition of you being a loyal Sullivan Tire& Auto Service customer for some years, we are offering a credit for thefull amount of $regarding that previous differential seal repairThis is what you had suggested in our earlier conversation, and [redacted] &*** [redacted] agree.Please keep a copy of this Email and once Iunderstand the accounting activity involved, I’ll communicate the process toyou.Thank you for taking the time to notify us of yourexperience and I’m glad I was able to assist you in this resolutionDon’t hesitate to contact me if you have any future questions and perhaps we’llmeet some day at our [redacted] ***location [redacted] Sullivan Tire & Auto ServiceBusiness to Business Group