Suburban Carpet Cleaning

This is in answer to a complaint made by [redacted] about her room here at Comfort Inn [redacted] on 11/28/ I called guest and apologized and gave Ms [redacted] a complete refund of her charged rate $90.96.Enclosed please find copy of the folio showing the refund.Thank you for your help with this matter[redacted] General Manager

I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

This is in answer to a complaint made by [redacted] about her room here at Comfort Inn [redacted] on 11/28/15.  I called guest and apologized and gave Ms. [redacted] a complete refund of her charged rate $90.96.Enclosed please find copy of the folio showing the refund.Thank you for your...

help with this matter.[redacted]General Manager