Style Mogul

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Hi, We ship all items. We provided tracking information & had proof of delivery. Maybe you can check with your neighbors

I will email you

We emailed her Back once she returned the Coat and Did not get a Response from her, We emailed Twice to let her Omow she has credit in my store. She finally emailed us back Yesterday 2/23/15 for her credit and to get something else. We responded and did not get a respomse back yet. She said she...

wanted something else. ALSO on my site under the Jacket it had a description which say "PRE-ORDER" so she was aware if you have READ that it said PRE ORDER that it would not ship out right away & She received it in 4 weeks. Reading is Fundamental. Also on my website it states NO REFUND EXCHANGE ONLY! Before she ordered it was on my website when you first open my website up. So she knew she could only Exchange.

Hi, I have issued her a refund for her order.

It was emailed to email provided

[redacted]
I have reviewed the response made by the business in reference to complaint ID [redacted],...

and find that this resolution is satisfactory to me. 
[redacted]
[redacted]

Please read our policy on our website. Also we did not get that message. It states on email respond within 24Hour no response resend

We emailed her asking for her exchange items to view status

Your skirt set is on the way and you still did not send the jumper back! My website has a policy

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted],...

and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Please view and read your tracking number!!!!!!!!! You received a tracking and your coat will arrive tomorrow!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the...

business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted] THIS BUSINESS HAS BEEN TELLOING ME THEY SHIPPED MY MERCHANDISE AND I WOULD RECEIVE ON 1/31/17 I NEVER RECEOVED ANY TRACKING INFORMATION OR ANYTHING AND THEY B;OCKED ME ON INSTAGRAM I HAVE ALL EMAILS FROM THEY CUSTOMER SERVICE!!!

Yes the bank refunded me my Money. StyleMogual never sent additional missing items. I will never do service with them.

Hi, We sent your shoes. If you did not receive I will check my local post office for returns

Her order shipped & She will receive by today if she did not receive Saturday

No I haven't received my Dress yet

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your...

complaint will be closed Administratively Resolved]
 Complaint: [redacted]
I am rejecting this response because: Style Mogul is referring to a different order that I placed on 9/29/2014 in which I received the merchandise and asked for an exchange.  This was while she was under a [redacted] account which she is no longer on.The tracking number she sent me is for that order.  Not the order that I have in question.  Again that merchandise total is $106.00 for a coat that I never received.  the second order was placed on 10/20/2014.
 
Thanks.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Attached are my responses which I still have asked several times for my exchange no part of the response from Style Mogul indicates a time or date I would receive. I would like to get my money back and have nothing to do with this business. 
Regards,
[redacted]

We have spoken and I gave her, her tracking directly through text message. She received her shoes