Sturdy Memorial Hospital

Dear Representative, I wanted to let you know that we are working on the Complaint initiated by *** ***. His insurance payment was posted to his account today and I will follow up with him tomorrow. Please note, The Patient Accounts office spoke to Mr*** on May 10, asking him
to contact his insurance company who was looking for additional information We spoke again on May 23, where he informed us that he spoke to the insurance and his claim was being re-evaluated for processing At neither time, did Mr*** relay any concerns about his treatment Your letter outlining his complaint has been forwarded to the Chief of the Emergency Care Center for review. Sincerely, *** ***Credit & CollectionSupervisor***

Dear Representative, I wanted to let you know that we are working on the Complaint initiated by *** ***. His insurance payment was posted to his account today and I will follow up with him tomorrow. Please note, The Patient Accounts office spoke to Mr*** on May 10, asking him
to contact his insurance company who was looking for additional information We spoke again on May 23, where he informed us that he spoke to the insurance and his claim was being re-evaluated for processing At neither time, did Mr*** relay any concerns about his treatment Your letter outlining his complaint has been forwarded to the Chief of the Emergency Care Center for review. Sincerely, *** ***Credit & CollectionSupervisor***