Sent: Tuesday, June 16, 4:PM *** *** *** *** *** Subject: Revdex.com of Houston and South Texas- Complaint regarding Your Business #*** To whom it may Concern: The *** charge is the membership fee for a service that *** *** ** *** *** offersThis
membership gives benefits (depending on studio) such as ? discounts, the option to purchase special packages, free product, online website, and studio creditsThis membership is purchased separately and at the time the client purchases the membership they receive an invoice in the studio to take home with them that goes over what they were charged for the membership that day, when the recurring charges will begin and what that charge is, and how to cancel the account, as well as their log in informationThis would also be sent to them via email and I have verified the email we have on file is correctRegarding *** *** I have gone over this information with her *** *** (member) and her mother *** *** (card holder)I have explained that the charges are non refundable however she does have studio credits that can be used online or they can have a new session and they can use the credits towards the new images and receive the other studio benefitsThey decided not to do either and requested their account be cancelled which I have donePlease see the attachments regarding the original purchase Please contact me *** or my supervisor *** if you need any more information Thanks, ***
Sent: Tuesday, June 16, 4:PM *** *** *** *** *** Subject: Revdex.com of Houston and South Texas- Complaint regarding Your Business #*** To whom it may Concern: The *** charge is the membership fee for a service that *** *** ** *** *** offersThis
membership gives benefits (depending on studio) such as ? discounts, the option to purchase special packages, free product, online website, and studio creditsThis membership is purchased separately and at the time the client purchases the membership they receive an invoice in the studio to take home with them that goes over what they were charged for the membership that day, when the recurring charges will begin and what that charge is, and how to cancel the account, as well as their log in informationThis would also be sent to them via email and I have verified the email we have on file is correctRegarding *** *** I have gone over this information with her *** *** (member) and her mother *** *** (card holder)I have explained that the charges are non refundable however she does have studio credits that can be used online or they can have a new session and they can use the credits towards the new images and receive the other studio benefitsThey decided not to do either and requested their account be cancelled which I have donePlease see the attachments regarding the original purchase Please contact me *** or my supervisor *** if you need any more information Thanks, ***