Stuart Eye Centre

In response to the complaint filed against Stuart Eye CentreCharlene called *** *** and was told the visit was denied because it was “deemed not medically necessary” and that she could bill the patient for the chargesLisa states that *** *** told her that the claim was not filed in a
timely mannerWe are getting conflicting stories from the insurance companyOn August 17,Charlene called and spoke with LisaShe and Lisa both agreed there is conflicting information coming from the insurance companyCharlene wrote off the balance in full and will send a copy of the explanation of benefits we received from *** ***The explanation of benefits was put into the mailNo further action is required

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***