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Strong Motorsports

2900 Race Track Street, Morganton, North Carolina, United States, 28655

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I prepaid for tickets to a event they sent an email stating that they would be refunding money it has yet to be received. Now I can't get any response
Prepaid for tickets to an event. They cancelled the event then sent out an email stating that they would be refunding money. Never received the refund. After months of no response finally got a response stating it would be mailed to me. Yet still no refund and no response from them. All I am asking for is my money back that was promised.

Desired Outcome

The refund for my tickets

Strong Motorsports Response • Jun 09, 2020

This is a non refundable event that has been rescheduled due to covid 19 (out of our control) and the event tickets will be honored at the Sept 26th date for either 1p or 7p. If the ticket holder has some specific issue they can email me ***@HorsePowerPark.com and I may make an exception but per the ticket policy they are not refundable.

Customer Response • Jun 09, 2020

(The consumer indicated he/she DID NOT accept the response from the business.)
This is an unacceptable response and I will not settle for anything less than a complete refund of the money I paid for the event and this event was cancelled the first time in October 2019 and they sent me an email stating that they would be refunding the money for the tickets and giving complimentary tickets to the next event. So all I expect is for them to honor the promise they have all ready made.

We purchased some shirts for this company and have not received them and have also contacted them to get a refund, and have yet to get the refund or the products, which where ordered in October of 2019.
Product_Or_Service: Shirts

Desired Outcome

Billing Adjustment Would like a refund of our money.

Strong Motorsports Response • May 22, 2020

A refund has been issued. We were unaware they did not receive the shirt after a second shirt was sent out from a 3rd party printer.

Customer Response • May 22, 2020

Received my money back this morning from them.

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Address: 2900 Race Track Street, Morganton, North Carolina, United States, 28655

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