Stringfield's Auto Electric

The individual making the complaint has a Chevy pickup with air bagsWhoever did the air ride suspension unprofessionally installed all the wiring and electronics, exposed wiring on the frame rail and exhaustThis is the customers original complaint for bringing in the vehicle to usThis air ride suspension is what caused the battery damage and smokeAt no point was the air ride suspension or battery install done at this establishmentThe complaint clearly states he purchased the battery and installed it himselfI do not feel responsible for this person's incompetence and lack of knowledge for automotive repair, nor the allegations to this establishmentIf this customer purchased the battery and installed it himself and was the last to touch the vehicle, clearly he is responsible for stripping the side terminal bolt to the battery and installing it incorrectlyAt no point is Stringfield's responsible for these damagesThank you Mike Lewis

I am rejecting this response because:The air suspension the person mentioned in their reply was installed in the vehicle in 2003.It has not and does not cause any electrical trouble with my vehicle.If Springfield thought it was a problem why wasn't that mentioned in their paperwork or before they charge the amount if money they did.They created faulty workThe vehicle was brought to them to solve a fog light problem.Hundreds of dollars later I approved for them to replace both fog lights and install an alternator.Their, ability not to return my calls the day after the incident just proves what the of poor business they really are

The individual making the complaint has a Chevy pickup with air bagsWhoever did the air ride suspension unprofessionally installed all the wiring and electronics, exposed wiring on the frame rail and exhaustThis is the customers original complaint for bringing in the vehicle to usThis air
ride suspension is what caused the battery damage and smokeAt no point was the air ride suspension or battery install done at this establishmentThe complaint clearly states he purchased the battery and installed it himselfI do not feel responsible for this person's incompetence and lack of knowledge for automotive repair, nor the allegations to this establishmentIf this customer purchased the battery and installed it himself and was the last to touch the vehicle, clearly he is responsible for stripping the side terminal bolt to the battery and installing it incorrectlyAt no point is Stringfield's responsible for these damagesThank you Mike Lewis