Stress Free Property Management

They don’t deserve one star….Moved from one state to the other……This company is horrible Richard V is very arrogant and following the law is not his concern. If you want to be scammed out of money go to this company. If I can give them a title it will be they will take as much as they can and do as little as possible. Buyer beware the worst company I have ever encountered. The property has so many cracks in the foundation and they had mold.,Richard V is not an honest real estate agent/ broker. Richard V is not truthful and forthcoming. The fence ‘holes all on it, the refrigerator had mold on it, the house was a complete dump. They will scam you out of your money. And you think if you pay your rent on time that matters with this kindly it means absolutely nothing. They use renters to try to fix their properties. They try to get over on families. The photos on their website look nothing like their priorities. although at home may have foundation problems they hire a cheap labor to try to cover up the foundation. If you buy a home from them I will tell you to have a foundation company come out and look out because they cover up items versus fixing them.. They keep security deposits in bad faith..

This company is a Scam. If You are a owner with this company. You need to get out of business with them. I was a Section 8 Tenant with them for 5yrs. Paid my rent on time every month. Never was I late. I moved in 2014 did a walk through Inspection, with my husband along with the sheet. I returned it to the office. When they had other employees there. Alicia did my move in. But she isn't there anymore. Now for some odd reason, they can't find my move in sheet. I just recently, moved out in January. I paid $995 deposit and didn't get but $5.10 cents plus my husband got $5.10 back, these are some lying greedy and nasty people, who do not need to be in business. Just scamming people out their money. They need to be investigated like now and closed down for good. Charging me for petty stuff that needed to be replaced and clean. That took all of my deposit and what they charged me for wasn't even that much. They claim they have documents of the condition of the house I moved in. But didn't send it to me, when I asked for it. I will be filing a motion in Small claims about my deposit. Because they are full of bull.

Charged for repairs that were not performed before new tenant. I was put into collections by Stress Free Property Management.
I know for a fact they let someone move into a house without changing a broken front door. I know the front door was broken, and the extent of the damage, because I am the tenant who lived there last.

Furthermore, I was charged to REPLACE that front door. I was also charged to replace the screen door that is still hanging BROKEN on the house.

I honestly would hate to think how the tenant would feel to know her front door is a broken, mostly hollow, shoddily reinforced front door. I wouldn't feel safe to live there. That door was completely broken off its frame and split apart. I put that door back together with wood screws and glue and there is not a young lady living in this very house.

After I moved out I returned to retrieve mail (for which I returned to the house today) I took notice that the work I was charged for hadn't been performed but the house was advertised as "For Rent". I emailed Iris T. and she told me that "Some of the time, there may be delays in getting the work completed, but Ultimately it gets done." I am curious at what point the property management company repairs the damages from the previous tenant AFTER the next tenant moves in. Shouldn't what they charged me to fix have been done before this poor person was scammed into signing a lease.

It's one thing to swindle a previous tenant, but to allow a tenant to move into a house whose front door is not structurally sound is reckless and unsafe.

I have had such a great experience with Sensible Property Management handling my first rental property. Within 10 days of dropping off my keys and cleaning out my townhouse, I was already receiving emails with the traffic my property was receiving. Only a few short days later, I received another email that a tenant was secured and a move-in date was scheduled.

After I received that notification, I was shocked that the property rented so quickly and my heart sank when I believed that I had not handled the required paperwork with my HOA so I sent Kim and the team an email (late on a Friday night). The very next morning (Saturday) Kim responded confidently that she had already had the appropriate contact with my HOA previously and that we were all set for move-in! I went from thinking that I had dropped the ball on a very important piece of the process, to the relief of knowing that I am in the right hands with Sensible Property Management.

if you're looking for a stress-free experience, and are new to renting out your properties, this is definitely the team to consider doing business with. :)

One star because we got approved for a house based on our application, then the leasing agent, Kim D, says we are no longer approved due to the "condition of the home." I emailed her a couple times to ask her what that meant and if we could re-apply, and she didn't even have to common courtesy to respond. That's bad for business.

I gave one star because the house was cute (though never repaired properly) and the portal made paying rent easy. However, I would never recommend renting from this company. I was a tenant for 3 years, always paid rent weeks in advance. Here are some of my experiences: 1. a refrigerator went out and it took them about 7 weeks and 3 attempts to replace it. I was 7 weeks without a refrigerator, and had to send multiple angry messages to get it fixed. 2. Sewerage backed up into the bathtub; they did not send a repairman for 2 days, when one finally came, he dug a huge hole in the back hard, killing several trees I had planted, and left it for a couple of days with the sewerage collecting in the hole. 3. I was told a workman was coming out on a Saturday to rewire a light fixture or two; it was 4 men and they rewired the entire house over the course of 3 or 4 days, made a huge mess and broke several wall hangings and a chest. Had I been told what work was actually being done, I could have removed wall hangings and covered furniture (neither of which was done by the workmen). I had to beg SFPM to have someone come and fill in the 94 holes in the walls. 4. Called SFPM for faulty exterior flood/security lights, their response was that the owner had no interest in fixing those. 5. Upon my moving out SFPM claimed damage that was simply untrue and fabricated. They went so far as to claim that they could not get into the house due to a flea infestation, seemingly impossible in an empty house with hardwood floors that had no fleas upon my vacating it. I went buy to see about the alleged inaccessibility and someone was already renting the home. Some of the items on their list were broken when I moved in three years prior. When I provided them with my copy of the punch list showing the repairs that were never made during my three (3) year tenancy, they claimed that, since they failed to maintain the original in their files, my copy was likely a fake and they would keep my money. I would not recommend renting from Stress Free Property Management.

I would forever be grateful to Stress Free Property Management for finding me a wonderful home close to my son's school. Unlike my previous property managers, they have responded to my requests quickly and taken care of the occasional repair.

Recently, I had bought an apartment through Stress Free Property Management. The place is well-furnished and what can I say about the location, it is just so perfect! Thank you Stress Free for your exquisite services. I am glad I chose you.

Stress Free PM, Inc did not provide the best/safe services to protect the TENANTS who are renting. They allowed to keep us in a unhealthy/Toxic Home.
It all started before we moved in to one of their homes for rent. On February of 2014 I went to look at the home for the second time after signing the lease we saw a piece of paper from Code Enforcement stating that the pipes under the house failed & need to be fixed. So we called the office letting them know & asked if the pipes are an issue according to the Letica & the office that it is not an issue & they took care of the problem. Well obviously not I've been residing at that house for 4 years exact so the first 3 years I have called the Maintenance about 6-8 times a year for pipes issues. I have every email, pictures & complaints of everything. In 2017 I was having health issues found out I had Kidney stones in January & had to go in for surgery at the end of March once I got better I went to my Kitchen Cabinet & saw Black Mold with Grey fuzz on it. On that same wall was the Hall way bathroom. I called Stress Free Immediately about it. They of course gave me an issue taking to long to get back to me. We decided to go to the office & requested to talk with who ever is in charge wanted answers & told them I don't want any Band-Aids I wanted the job done correctly this time. I requested for the Landlord to put us in a hotel or another home or break the lease. All 3 request was denied & they had gotten an email with my sons condition (Asthma) even though they knew that already & sent them proof of medical they still denied to put us in a safer environment. I called Code Enforcement & the Health Dept. so that they work on it sooner & it still took them almost 1 month to do repair. I saw the pipes it was from 1965 so they lied from the start & never did there duties. My son went to the hospital several time with respiratory Infection so I called Stress Free again & they still denied us safety we have no one to go to or family so we had to stay because the amount of money we spent on Hotels we wouldn't be able to afford for food. Once they finished the job I told them why didn't they replace the entire wall to the Kitchen/Bathroom they said no it will be fine let us do the work & we promise there won't be no more Mold. Well it gets worse Code Enforcement said they passed even though they only removed the bottom cabinets to the kitchen but put the same countertop back on the new cabinets & they never took the bathroom cabinet out they left it like that . All they did was re-grout the corners of the bathroom & sprayed Mold Spray on the tiles. My kids kept getting sick Code Enforcement said they see they fixed it & told them they never removed the entire wall they said if we can't see it we can't put a complaint "CASE CLOSED" & so did the health department. No one wanted to help didn't believe the house was still toxic we still had to pay rent & clean the home by ourselves. We found out my son was diagnosed with Chronic Crohns Disease & My little one who is 13 never ever been sick was Diagnosed with Chronic Sever Asthma with Mold allergies. between them putting us in dept by buying food out every day then for our son going to the hospital & being admitted who is know taking Chemo & Crohns medicine this will be for life. So I finally had to h^re a Mold Mediator & sure enough they had Mold not just any normal Florida Mold it was Air-Borne & it was all in my walls in the AC Unit the labs showed I needed to go. I gave them a 30 day notice & they turned it into an Eviction because of them we are where we are no furniture in debt sick children & no one would help. I find out that my Landlord is a Lawyer. Wow! I thought that her being a lawyer she should be one to understand but like Stress Free Property Management said to me in fact it was Thomas the office Manager said. We care for our tenants but we protect the owners. They have put us through ***, mentally & emotionally we are drained. I sent them the results & all they cared for was the keys not the next tenants who might have children get sick like my children.

I am really glad to have been working with Stress Free Property Management. My apartment was rented at a very good price, $1500 per month, after they took charge of my property. They are really very amazing at their work.

Letting Stress Free Property management do the work for me has being of so much relief to me. I have had my house rented for even higher than I planned and I there were no extra charges included. They are really good at what they do.

I am highly satisfied with the services of Stress Free Property Management. They take care of my properties very well making me comfortable to work with them. They have indeed gone over and beyond my expectations.

My daughter has been renting a home with her college roommates. I've been very pleased with Iris at Stress Free Property Management in collecting rent and handling switching out of a roommate. Living in California, I feel more relaxed nothing my daughter is dealing with a professional company.

THEY ARE VERY RUDE AND UNPROFESSIONAL. WHEN ASK TO TALK THE MANAGER THE RECEPTIONIST WILL TELL YOU NO AND WILL HANG UP ON YOU. WHEN YOU CALL BACK SHE WILL NOT ANSWER THE PHONE. WHEN YOU FINALLY GET IN TOUCH WITH A MANAGER VOICEMAIL, THE MANAGER NEVER CALL YOU BACK. THIS IS A ON GOING PROBLEM.

Unsafe home to live in live black mold throughout the home.
I have been going back and forth with stress free properties since the last complaint of repairs on the same problems,leaking roof now pipes leaking ,black mold growing throughout the walls in the home have recently put in work order after work letting them know pipes we're leaking but they kept saying it was something else and band-aid the problem.now currently they have stripped the walls out flooring sink,counters and stove . I have no workable bathroom or kitchen would not move us out while repairs are being done ,wants my children to inhale the moldy smell and stay dormint into the home while repairs are being done.

I have been living in one of stress free property management units and it has been nothing but a great experience