Revdex.com:
I have reviewed the response made by the...
business in reference to complaint ID 11746455, and have determined that this proposed action would not resolve my complaint. For your reference, details of why I am rejecting this response appear below:
Its true that streamline did come and work on the window. Instead of removing the window frame and re- installing it correctly and level ,their employee hacked and shifted the frame around just to make the latch line up. It is NOT level and IT IS out of square. Plus they added extra screws into the framework just to hold it in place. My guess is that this window will not seal properly not maintain its seal and shape. Their business practices and high pressure sales disappoint me greatly. I don't think anything the Revdex.com will do, will make them properly correct the installation of this window. I've had a builder inspector look at the job and he said it is unbelieveable how poorly the work has been done.
Regards,
[redacted]
Streamline went out on Tuesday October 4th to tighten the screws and adjust the locking mechanism on the window. [redacted] signed off that the work was completed satisfactory. Sincerely,Streamline Enterprises
Revdex.com:
I have reviewed the response made by the...
business in reference to complaint ID 11746455, and have determined that this proposed action would not resolve my complaint. For your reference, details of why I am rejecting this response appear below:
Its true that streamline did come and work on the window. Instead of removing the window frame and re- installing it correctly and level ,their employee hacked and shifted the frame around just to make the latch line up. It is NOT level and IT IS out of square. Plus they added extra screws into the framework just to hold it in place. My guess is that this window will not seal properly not maintain its seal and shape. Their business practices and high pressure sales disappoint me greatly. I don't think anything the Revdex.com will do, will make them properly correct the installation of this window. I've had a builder inspector look at the job and he said it is unbelieveable how poorly the work has been done.
Regards,
[redacted]
Streamline went out on Tuesday October 4th to tighten the screws and adjust the locking mechanism on the window. [redacted] signed off that the work was completed satisfactory. Sincerely,Streamline Enterprises