Strasser Woodenworks

It is correct that we received a warranty claim from the home ownerBoth manufacturing and purchasing was involved, and it was determined that it was a legitimate claim.Strasser made a replacement vanity; using the identical model number from the original purchaseThe vanity was shipped directly to the homeowner's home and delivered approximately within a month of the original claim.The homeowner refused the delivery; since Strasser had changed the standard hardware, from round knobs, to rectangle pulls since the original purchaseEverything else was identical to the original vanityIt clearly states in our warranty statement that Strasser reserves the right to make changes/improvements in the products and are "under no obligation to incorporate such changes in products preciously manufactured"A copy of the entire warranty is attached.In short; Strasser Woodenworks has followed the warranty policy 100%