Storm Guard Restoration

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

Storm Guard closed its Austin, TX location in August of Despite closing the location, we have continued to respond to and resolve all warranty issues that have arisen and we will continue to do so until the expiration of any applicable warrantiesBecause we closed our Austin location, we have
had to subcontract our warranty work out*** is not a Storm Guard employee and his conduct does not represent Storm GuardStorm Guard no longer uses *** for warranty workMs*** was aware that we were subcontracting the workBecause of his status as a subcontractor, *** did not have a supervisor or manager to whom he could have referred Ms*** After Ms*** contacted us directly and made us aware of the issues with ***, we found another contractor who has already repaired all issues at Ms***’s home including interior and exterior damageMs*** has said that she is very satisfied with the repairs that were performed on her home

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]