Stork's Automotive

November 2nd 2016*** *** ordered a transmission from our company on October 3rd, He was immediately shipped the exact part that he orderedUnfortunately, *** *** had ordered the wrong partHe called our office & requested that the correct part be shipped to himWe did tell him
that as soon as we received the original part, we would ship out the correct part to himAt this point, the customer became unreasonableWe informed him that as soon as we received the transmission back, we would either refund the full amount of his purchase, or send him a new part.On October 20th, we received the transmission in our officeI spoke to him on the phone and gave hi m the option of sending the correct transmission, or a full refundHe chose a full refund, We immediately refunded the full purchase price of $to *** ***.If you have any questions regarding this incident, please give us a call at the above listed phone number.Thank you,Stork's Automotive