Stony Creek Apartments

Complaint: [redacted] I am rejecting this response because: The leasee for apartment #on the TAA lease agreement gave days written notice to vacate which means the lease expired on March 31, and there are no charges due for not providing days noticeProof of this is included in attachment with this response, a scan of page of the TAA apartment lease contract for #224, conditions for Replacement and Resubletting are outlined in Section shown on this page, nowhere does it state that someone signing onto the existing lease contract is responsible for a minimum month rental contractIn fact, in section it states, "The departing resident will no longer have a right to occupancy or to a security deposit refund, but will remain liable for the remainder of the Lease term unless we agree otherwise in writing-even if a new Lease is signed." The lease term ended March 31, and the lease remained the responsibility of the previous occupants until that date Please see the attachment for page of the TAA apartment lease contract for # Regards, [redacted] ***

Mr [redacted] was a replacement resident for [redacted] and [redacted] *** [redacted] did not work for Stony Creek Apartments nor was an agent for our community He was the previous resident Mr [redacted] signed our required TAA lease contract which stated our notice to vacate requirements He never indicted that he was only going to be staying for less than days as we would not have accepted his application for that time frame We offer initial month leases or month leases at a higher rates Month to Month leases are only available at renewal Mr [redacted] was given renewal information at time of moas well as this lease was expiring at the end of March He again never indicated that he was not intending to stay with us Because Mr [redacted] did not provide us with a paid written day notice to vacate, he was charged for his NTV and the 85% of one months rent, Re-Letting Fee, according to the lease contract The balance he has with us is this amount

Attached you will find the emailed notice to vacate from [redacted] on 2/15/ Mr [redacted] was not part of the notice to vacate [redacted] and [redacted] 's tenancy ended upon the replacement of Mr [redacted] on 3/9/ Mr [redacted] applied for the apartment on 3/6/and replaced the residents ( [redacted] and [redacted] ) on 3/9/ I've also provided an email of Mr***'s intention email which was sent on 5/16/2017, after his vacating the apartment without notice, which was the first time we were aware of his intent to stay only days in writing He would not have been approved per our property policy to not accept lease contract less than months

Complaint: ***
I am rejecting this response because: The leasee on the TAA lease contract provided Stony Creek Apartments days written notice of the intention to vacate the premises on March 31, 2017. This written notice fulfilled the requirements of move-out notice as stipulated by the TAA lease contract. I did indicate to Stony Creek management, *** ***, on my signing the lease contract that I would be leaving when the lease expired at the end of March, I was not given renewal information at the time of moand not even provided a full copy of the lease agreement because the printer was "not working." Given the fact that I have been completely forthright with Stony Creek Apartments throughout my relationship with them and that days written notice was provided by the leasee on the TAA lease, the charges Stony Creek Apartments are making towards me of are not justified and Stony Creek Apartments has no right to send my name and information to a collection agency
Regards,
*** ***

Complaint: [redacted]
I am rejecting this response because: The leasee for apartment #224 on the TAA lease agreement gave 30 days written notice to vacate which means the lease expired on March 31, 2017 and there are no charges due for not providing 30 days notice. Proof of this is included in attachment with this response, a scan of page 5 of the TAA apartment lease contract for #224, conditions for Replacement and Resubletting are outlined in Section 30 shown on this page, nowhere does it state that someone signing onto the existing lease contract is responsible for a minimum 6 month rental contract. In fact, in section 30.2 it states, "The departing resident will no longer have a right to occupancy or to a security deposit refund, but will remain liable for the remainder of the Lease term unless we agree otherwise in writing-even if a new Lease is signed." The lease term ended March 31, 2017 and the lease remained the responsibility of the previous occupants until that date.  Please see the attachment for page 5 of the TAA apartment lease contract for #224.
Regards,
[redacted]

Mr. [redacted] was a replacement resident for [redacted] and [redacted].  [redacted] did not work for Stony Creek Apartments nor was an agent for our community.  He was the previous resident.  Mr. [redacted] signed our required TAA lease contract which stated our notice to vacate...

requirements.  He never indicted that he was only going to be staying for less than 30 days as we would not have accepted his application for that time frame.  We offer initial 12 month leases or 6 month leases at a higher rates.  Month to Month leases are only available at renewal.  Mr.  [redacted] was given renewal information at time of move-in as well as this lease was expiring at the end of March.  He again never indicated that he was not intending to stay with us.  Because Mr. [redacted] did not provide us with a paid written 30 day notice to vacate, he was charged for his NTV and the 85% of one months rent, Re-Letting Fee, according to the lease contract.  The balance he has with us is this amount.

Attached you will find the emailed notice to vacate from [redacted] on 2/15/2017.  Mr. [redacted] was not part of the notice to vacate. [redacted] and [redacted]'s tenancy ended upon the replacement of Mr. [redacted] on 3/9/2017.  Mr. [redacted] applied for the apartment on 3/6/2017 and replaced the residents ([redacted] and [redacted]) on 3/9/2017.  I've also provided an email of Mr. [redacted]'s intention email which was sent on 5/16/2017, after his vacating the apartment without notice, which was the first time we were aware of his intent to stay only 20 days in writing.  He would not have been approved per our property policy to not accept lease contract less than 6 months.