Stoneridge at Lakeside

I have met with the customer and am going to work with them to come to a fair resolutionI am concerned with the fact that they did not notify us until a month after the work was completed, although will do my best to accommodate themI am emailing them today to set up another time and date for me to meet with them to finalize a game planMike E [redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me. Mike - We wanted to enough time to your Sales Rep (Mr. H[redacted]) to get back to us with a solution as how to fix the problem but when we saw no action & almost a month past by that's when we contacted Revdex.com & Finance institute for assistance.Regards,
[redacted]

I have met with the customer and am going to work with them to come to a fair resolution. I am concerned with the fact that they did not notify us until a month after the work was completed, although will do my best to accommodate them. I am emailing them today to set up another time and date for me...

to meet with them to finalize a game plan. Mike E[redacted]