Stoneledge Animal Hospital

December 1, 2016Revdex.com Corporate OfficeLa Posada DriveAustin, TX 78752Compliant ID ***To Whom It May Concern,We, Austin Anesthesiology Group, investigated the issue reported with the member's carrier *** *** *** *** ***.Our office filed a claim with the Local *** *** ** *** ***
- Texas Office.Date of Service 01/02/2015Amount $10,592.00Local *** TX initially denied the claim 10/19/for incomplete / invalid diagnosis A corrected claim was filed 01/14/and Local *** TX paid on 2/17/2016.Local *** TX; then, adjusted claim on 03/02/and recouped their full payment.On 11-21-we spoke with, *** (Local *** TX) and reviewed claim # *** The issue was Local *** TX adjusted the corrected claim thinking it was paid twice in error The claim was only paid once The Local office communicated with member's Home Plan and interpreted the denial in error *** has returned our claim back to the processing unit for repayment under claim #*** - with call reference # 1-***.Currently we have moved the balance to be under the pending insurance The patient notes and file have been updated to reflect the new appeal.Best Regards, *** ***
Regional Revenue Cycle Director