[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Unfortunately due to issues with manufacturing we've struggled to both meet demand and deliver products of high enough quality to satisfy our standards. After a couple months of struggling, we have begun the process of refunding all remaining orders (including [redacted]) that have not previously been...
delivered. Here is a quick screenshot of the resolution in our software platform: [redacted]I hope this communication is satisfactory to close this dispute. I will also send a certified copy of this in the mail. Thanks a lot!—Zach [redacted]CEO, Stoned[redacted] / ###-###-####
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Unfortunately due to issues with manufacturing we've struggled to both meet demand and deliver products of high enough quality to satisfy our standards. After a couple months of struggling, we have begun the process of refunding all remaining orders (including [redacted]) that have not previously been...
delivered. Here is a quick screenshot of the resolution in our software platform: [redacted]I hope this communication is satisfactory to close this dispute. I will also send a certified copy of this in the mail. Thanks a lot!—Zach [redacted]CEO, Stoned[redacted] / ###-###-####