Stone Surfaces of Central New Jersey, Inc.

Dear Ms ***,
Mr and Mrs *** had an appointment with ***, my office manager this morning.
The ***s selected new material for their countertopsThey selected Uba Tuba (that really is the name if the stone)-a dark green granite.
I have been out of the office all day and
I will email you tomorrow when I return to the office to inform you of the installation date of the new granite countertopsThank you.
Sincerely,
*** ***
Owner

Review: We purchase a Granite Counter top that produced stains. Attempts to clean the counter top were fruitless. Employees of the company came over to clean and seal the counter top were unsuccessful. [redacted], the owner of Stone Surfaces of Central Jersey, agreed to replace the counter top. [redacted], an employee of the company, came to our house around March or April came to measure for the new counter top. Since then we can not get get [redacted] to commit to coming over to finish the job.Desired Settlement: Stone Surfaces of Central Jersey and [redacted] should do as he promised and replace the counter top

Business

Response:

Dear Ms [redacted],

Mr and Mrs [redacted] had an appointment with [redacted], my office manager this morning.

The [redacted]s selected new material for their countertops. They selected Uba Tuba (that really is the name if the stone)-a dark green granite.

I have been out of the office all day and I will email you tomorrow when I return to the office to inform you of the installation date of the new granite countertops. Thank you.

Sincerely,

Owner