The billing department states that they do not offer a prompt pay discount, but the sign at the window when you check in refers a 3% savings at time of appointment, and the paper bill in the mail states that you get a 3% discount if you pay before a certain date When I pay my copay at time of service, the receptionist states they don't do a discount, to call billing I call billing, they state there is no such discount ever I have the bills that show there is I have paid my copays on going for a year now at the full rate and keep trying to talk to them about this to try to get them to correct their sign and their paper bills if they are not willing to honor this discount that they advertise I'll gladly pay my copay, I have for over a year, but just want them to take their signs down and correct their paper bills My last appointment was today, I don't plan on going back any more, but would still like it fixed for others I have called billing four times about this, speaking
The billing department states that they do not offer a prompt pay discount, but the sign at the window when you check in refers a 3% savings at time of appointment, and the paper bill in the mail states that you get a 3% discount if you pay before a certain date When I pay my copay at time of service, the receptionist states they don't do a discount, to call billing I call billing, they state there is no such discount ever I have the bills that show there is I have paid my copays on going for a year now at the full rate and keep trying to talk to them about this to try to get them to correct their sign and their paper bills if they are not willing to honor this discount that they advertise I'll gladly pay my copay, I have for over a year, but just want them to take their signs down and correct their paper bills My last appointment was today, I don't plan on going back any more, but would still like it fixed for others I have called billing four times about this, speaking