Stoltzfus Structures, LLC

Jonathan Z*** 4:PM (hours ago)to me Hi *** Here is the last email that I had with *** which we had reached out to him even afterward and cant seem to make any progress.. Let me know if you have any questions! God Bless your day, From:
Jonathan Z*** Sent: Friday, September 08, 4:PMTo: '***.**@***.com' Subject: RE: Exposed nails scrap lumber poor workmanship Hi *** I know that per our phone conversation we hadnt resolved anything which could you give me a scenario of what you would be be satisfied with? Have a great weekend! From: ***.**@***.com [mailto:***.**@***.com] Sent: Thursday, September 07, 5:PMTo: Jonathan Z*** Subject: RE: Exposed nails scrap lumber poor workmanship siding wasn't supposed to be painted and installed with wrong nails Its studded with silver nails On Sep 7, 5:PM, "Jonathan Z***" wrote:Hi *** We would be more than happy to come down and take out those screens and install new ones for you.. God Bless your day, From: ***.**@***.com [mailto:***.**@***.com] Sent: Wednesday, September 06, 6:PMTo: Jonathan Z*** Subject: RE: Exposed nails scrap lumber poor workmanship Jonathan! Its unfortunate the mess that your management has made... Im so annoyed that if I keep this thing that I have to manage it's repairabsolutely disgusting.. #you take $for this liability (cost for labor and materials will be $to $2700) and I assume responsibility for repair and bodily injury that you have created thru poor management #I litigate! *** *** On Sep 5, 3:PM, "Jonathan Z***" wrote:Hi *** What is your suggestion to have it resolved? God Bless your day,From: ***.**@***.com [mailto:***.**@***.com] Sent: Friday, September 01, 2:PMTo: Jonathan Z*** Subject: RE: Exposed nails scrap lumber poor workmanship Jonathan! Your choices for resolution allow for little or no compensation and are unacceptable. On Aug 30, 4:PM, "Jonathan Z***" wrote:Hi *** You had mentioned about what we could offer to resolve this which there would be a few ways that we could go.. # We could have a crew come by and take out the existing screens and door and replace with new.. # We could come and take away the existing building and give you any funds that you paid us back and plus an extra $500 # We could give you a $credit to have your carpenter do the repairs to your satisfaction.. Our goal is to be fair and sorry for the inconvience. God Bless your day,From: ***.ca@***.com [mailto:***.ca@***.com] Sent: Tuesday, August 29, 4:AMTo: Jonathan Z*** Subject: RE: Exposed nails scrap lumber poor workmanship On Aug 29, 3:AM, "***.**@***.com" wrote:Jonathan! I got your message You can call me this morning. I want you to be aware that I contacted *** *** and am disputing your credit card chargeChase is having their legal department contact me today because of the liability for bodily injury this structure imposes. Also these additional photos need to be part of this email chain. *** *** On Aug 26, 12:PM, "***.**@***.com" wrote:I want anyone who reads these emails to know that Stoltfus Structures did not contact me during the total solar eclipse because they are providing me with good customer serviceIt had been almost weeks from my complaint to Peter 7am the day after the structure was delivered at 4pmThe reason I was contacted by Jonathon is because I stopped payment on their checkIn addition I want it to be known that I traveled more than miles on round trips to be clear on how the structure would be builtIts only after the 2nd round trip that the cowboy was given free range with the nail gun.Its disturbing that Jonathan in his last email made no mention of the exposed nails and liability associated with it for bodily injury. Jonathan! Is what your trying to project in your last email is that your going to replace this door made of scrap wood with the wavy screen that doesn't fit? And your going to replace the wall panels that are riddled with these silver tip nails and has holes in it and skuffed from the boards nailed to it for delivery as well as replacing the rafters cut so poorly and riddled with nails? There is not finishing nail anywhere on this structure Jonathan if thats what your trying to tell me that's not happening! In these past few emails I have shown how Stoltfus Structures not only provided me with poor customer service diplorable workmanship and scrap wood but also have left me open to bodily injuryNone of which were any part of our contract. Now is the time to forward these emails to your company attorney I am looking for compensation without litigationI want to be perfectly clear that if we can not agree to an amicable settlement my next trip to Lancaster will be to retain an attorney which will include contacting Pennsylvania's equivalent to the department of community affairs for allowing a product that can cause bodily harm to be approved for delivery by Stolftfus structures. *** *** On Aug 25, 4:PM, "Jonathan Zook" wrote:Hi *** Yes I sincerely apologize for the work on the screen there and we are more than willing to have a crew come down and install all new screens with a 2xledge.. God Bless your day, From: ***.ca@***.com [mailto:***.ca@***.com] Sent: Friday, August 25, 9:AMTo: Jonathan Zook Subject: Exposed nails scrap lumber poor workmanship Jonathan! This photo is a game changer and the only photo me need to concentrate on right nowIt shows the scrap wood poor workmanship and the potential injury I am exposed to! I had a local licenced contractor look at this liability and he bought to my attention the exposed nailsYou see I have glaucoma and see little out of my left eye and Stalfus structures left me open to injuryRight now im outraged the contractor told me it would cost thousands to make this right and impossible to remove poor finishing without damaging the structure because of so many nailsHe questioned whether this was Amish built 2x since it was the same cowboy with the the same nail gun that over nailed the rafters as well as the ledge framing wall shething and screen framesHow Stephen could have approved this mess for delivery is alarming. Like I mentioned in the forward email I sent you that unless its your attorney in front of a judge you are the only person I will discuss this with. *** ***

Hi [redacted] I'm sorry we could not resolve it or have the building brought to your expectation, however we want to respect your decision to have us pick up the building..We don't have your credit card info stored here which if you call in with that info we can do it that way or we can bring a check along for the amount of $2932 which is what I show the deposit was and then we will also add another $500 for the trouble..We will figure on having a driver stop by next Wednesday Oct 11th in the PM to pick that up and bring in back..Let me know if that does not work for you and once again we sincerely apologize for the inconvience..God Bless Jonathan Z[redacted] (General Manager)

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]
 Complaint: [redacted]
I am rejecting this response because: this structure is a huge liability with the exposed nails. The owner Gidian Z[redacted] tol me he justfound out about this mess. Agains shows poor manGement. I can't possibly have them do work for me. With the poor crafting unmatched scrap wood and studded with silver head nails. No finishing nails. I want this liability picked up and credit my Chase card. Schedule a time for pick up
Regards,
[redacted]