Stokes Brothers Transmission Reviews (2)
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Stokes Brothers Transmission Rating
Address: 529 Cooper Dr, East Saint Louis, Illinois, United States, 62206-1918
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The transmission was destroyed when she brought it inWe had to rebuild the transmission to test anything to see what was causing the problem. Once we had the transmission done, the electrical problems still happenedAt that point I told her to take it to the dealership to have it looked at
it as we are not necessarily trained to do electrical workThe car would work for a long drive then would act up and show the same codeI told her to drive it over the weekend and if it didn’t work bring it back Monday and I would have my son who is trained in electronics take a look at itShe never came back
Complaint: ***
I am rejecting this response because:
This bringing it back and forth over the weekend happened for about a month he then called me on the phone and said it's Throwing the same code again u need to take it to a dealership I then said so you knew you couldn't fix it in the first place so I should have took it to a dealership from the very beginning and he then said yes This implies that he knew the whole time you couldn't fix itHe also never spoke to ME about anyone doing any electrical work but him telling me to take it to a dealership should have been the first thing he told me instead of the last especially when he knew he couldn't fix the problem as a whole a dealership would have charged me 300$ more and had my car back in a timely manner and I wouldn't have had to bring it back every three days! The same code was on it the day I came in to get the codes read and he knew when he saw it he couldn't fix it but he didn't mind taking the cash for it!!
Sincerely,
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