Poor customer service
This company cares nothing about customer? serviceThe local stores is like a convenient storeYou go in buy a phone or accessories and pay your bill and that's all that are good forThe call center is so useless alsoThey are just like the stores, they can't help you or resolve any problems unless it's an issue with your phoneThat's just having you reset it or filing an insurance claimThe store workers don't have any information for a corporate location neither do their managementThat's why their service is so bad because the company does not care about any complaint and you can't reach anyone? pass the market manager so they don't have to worry about getting report for bad customer? serviceThey send out these fake text message acting like they care about your opinionAnd they advertise, they don't honor any email or text message deals they send to youMost of all their phones don't last passed months to a year without an issue
Poor customer service
This company cares nothing about customer? serviceThe local stores is like a convenient storeYou go in buy a phone or accessories and pay your bill and that's all that are good forThe call center is so useless alsoThey are just like the stores, they can't help you or resolve any problems unless it's an issue with your phoneThat's just having you reset it or filing an insurance claimThe store workers don't have any information for a corporate location neither do their managementThat's why their service is so bad because the company does not care about any complaint and you can't reach anyone? pass the market manager so they don't have to worry about getting report for bad customer? serviceThey send out these fake text message acting like they care about your opinionAnd they advertise, they don't honor any email or text message deals they send to youMost of all their phones don't last passed months to a year without an issue