We had released a new logo and had to order new offering buckets. This isn't our first time ordering them and we found this company at a cheaper price. The ordering process was fine, but when we received our buckets you could grab any 10 buckets, look at the logo and notice that they're all different, warped, skewed, you name it. After notifying them their customer service was incredibly difficult and rude insisting they have done this for years and have never received any complaints rather than trying to assist and resolve the issue.
Like I've said, we've ordered buckets from a different company before and were very satisfied, and were guided through the whole process receiving excellent communication even during the printing phase receiving actual pictures of the product results before mass print. This company left us in the dark during the process and the result was dissatisfactory.
It's worth it to spend a little bit more for quality. Their professional and quality standards are not up to par.
We had released a new logo and had to order new offering buckets. This isn't our first time ordering them and we found this company at a cheaper price. The ordering process was fine, but when we received our buckets you could grab any 10 buckets, look at the logo and notice that they're all different, warped, skewed, you name it. After notifying them their customer service was incredibly difficult and rude insisting they have done this for years and have never received any complaints rather than trying to assist and resolve the issue.
Like I've said, we've ordered buckets from a different company before and were very satisfied, and were guided through the whole process receiving excellent communication even during the printing phase receiving actual pictures of the product results before mass print. This company left us in the dark during the process and the result was dissatisfactory.
It's worth it to spend a little bit more for quality. Their professional and quality standards are not up to par.