Stewart Custom Boot Company, Incorporated

Not a bad product, however, this was THE WORST business dealing that I have EVER had (to include dealings with Walmart, dollar stores, and fast food chains.) First, these people are next to impossible to get a hold of Their voicemail box is full, and you can expect a wait time of three to four weeks for a response to email Of course, this response only comes after you send several unanswered messages Second, upon purchase, they will quote you a time of completion In my case, completion was estimated between three and a half to four months The completion took over six Once the boots had been completed, I was notified via email that I owed them more money This was particularly problematic for me as I had paid in full six months prior I asked for them to email me an itemized cost breakdown for my boots and they sent me one totaling $to include shipping At that time, I had receipts showing that I had originally paid them $ Yes, by their own estimate, I had overpaid by $ I responded via email and attached copies of my receipts At this point I was anxious to receive the boots as they were long overdue, and stated that the differential wasn't a huge issue for me as long as they shipped them in a timely fashion They did not They continued to insist that I owed them money These boots were supposed to be a gift to me from my mother, and, as time went on and she noticed that I still didn't have them, she began to ask questions I explained the situation to her She then took it upon herself to go to Stewart Boot Co in person to try and recover my boots (neither of us live within eighty miles of their store) The result was that she was able to recover the boots, but only after being unprofessionally yelled at by a member of the staff In summary, I would NEVER WISH THIS TYPE OF BUSINESS DEALING ON ANYONEAlso, I saved all forms of electronic communications that I had with Stewart Boot Co If you are still not convinced, feel free to shoot me an email at [redacted] @gmail.com and I will send you an electronic copy of my emails and transcripts of the voicemails

Not a bad product, however, this was THE WORST business dealing that I have EVER had (to include dealings with Walmart, dollar stores, and fast food chains.) First, these people are next to impossible to get a hold of. Their voicemail box is full, and you can expect a wait time of three to four weeks for a response to email. Of course, this response only comes after you send several unanswered messages. Second, upon purchase, they will quote you a time of completion. In my case, completion was estimated between three and a half to four months. The completion took over six. Once the boots had been completed, I was notified via email that I owed them more money. This was particularly problematic for me as I had paid in full six months prior. I asked for them to email me an itemized cost breakdown for my boots and they sent me one totaling $537.42 to include shipping. At that time, I had receipts showing that I had originally paid them $602.78. Yes, by their own estimate, I had overpaid by $65.36. I responded via email and attached copies of my receipts. At this point I was anxious to receive the boots as they were long overdue, and stated that the differential wasn't a huge issue for me as long as they shipped them in a timely fashion. They did not. They continued to insist that I owed them money. These boots were supposed to be a gift to me from my mother, and, as time went on and she noticed that I still didn't have them, she began to ask questions. I explained the situation to her. She then took it upon herself to go to Stewart Boot Co in person to try and recover my boots (neither of us live within eighty miles of their store). The result was that she was able to recover the boots, but only after being unprofessionally yelled at by a member of the staff. In summary, I would NEVER WISH THIS TYPE OF BUSINESS DEALING ON ANYONE. Also, I saved all forms of electronic communications that I had with Stewart Boot Co. If you are still not convinced, feel free to shoot me an email at [redacted]@gmail.com and I will send you an electronic copy of my emails and transcripts of the voicemails.