Due to the dispute and the failure to return the blinds this dispute was closed out in [redacted]. Since the dispute was done with the credit card company and not [redacted] we have been prohibited from refunding the original form of payment. After many discussions with [redacted] we have decided to just issue...
a physical refund check which is being processed and you should receive in the next 5-7 business days.
Thanks
[redacted]
The customer received a refund for the entire order. These are customer made blinds, we allowed the customer to return the blinds and receive the refund. We are sorry for the difficulties, and would be willing to assist the customer in a new order and sell it at our cost. We can do nothing else for this order.
No, a refund has not been issued for the shipping charges.
Due to the dispute and the failure to return the blinds this dispute was closed out in [redacted]. Since the dispute was done with the credit card company and not [redacted] we have been prohibited from refunding the original form of payment. After many discussions with [redacted] we have decided to just issue...
a physical refund check which is being processed and you should receive in the next 5-7 business days.
Thanks
[redacted]
The customer received a refund for the entire order. These are customer made blinds, we allowed the customer to return the blinds and receive the refund. We are sorry for the difficulties, and would be willing to assist the customer in a new order and sell it at our cost. We can do nothing else for this order.