On July 27, [redacted] brought her vehicle to us to install a used radiator that shepurchase from a local junk yardWe told her then that the radiator was not any better than theone she had in the car, but she wanted it installed anywayWe did quote her a price on a newradiator and installationOn August 12, she brought her vehicle in again for us to install aused taillight and glass to her left outside mirror that she also providedI have enclosed herinvoices to show she was only charged the labor to install the parts that she providedWe evenlet her make payments when she couldn't afford to pay in full.Ms [redacted] continued to bring her vehicle in for service on September 15, and October15, There was no mention in her last couple visits that there was any issueHer signficantother [redacted] contacted the shop on approximateley October 19, and said Ms [redacted] wanted her money back for her radiatorShe did not purchase the used radiator from usMs[redacted] has not even contacted us in regard to this situation.We at Stevens Auto Store are accomadating to our customers, and fairI would appreciate anyhelp in resolving this matter.Bradley StevensStevens Auto Store Inc
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is not satisfactory to me Brad hung up on me when I did try to contact him and he never told me or My Neighbor [redacted] that the radiator wasn't any goodHe in fact told me where to purchase the parts they were in their individual packaging He didn't and/or couldn't shoe me my old radiator because HE never replaced itHe is ripping me of and I am NOT satisfied with No out comeI'm out my money and my truck is still broken To me, this mater is NOT resolved [redacted]
On July 27, [redacted] brought her vehicle to us to install a used radiator that shepurchase from a local junk yardWe told her then that the radiator was not any better than theone she had in the car, but she wanted it installed anywayWe did quote her a price on a newradiator and installationOn August 12, she brought her vehicle in again for us to install aused taillight and glass to her left outside mirror that she also providedI have enclosed herinvoices to show she was only charged the labor to install the parts that she providedWe evenlet her make payments when she couldn't afford to pay in full.Ms [redacted] continued to bring her vehicle in for service on September 15, and October15, There was no mention in her last couple visits that there was any issueHer signficantother [redacted] contacted the shop on approximateley October 19, and said Ms [redacted] wanted her money back for her radiatorShe did not purchase the used radiator from usMs[redacted] has not even contacted us in regard to this situation.We at Stevens Auto Store are accomadating to our customers, and fairI would appreciate anyhelp in resolving this matter.Bradley StevensStevens Auto Store Inc
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is not satisfactory to me Brad hung up on me when I did try to contact him and he never told me or My Neighbor [redacted] that the radiator wasn't any goodHe in fact told me where to purchase the parts they were in their individual packaging He didn't and/or couldn't shoe me my old radiator because HE never replaced itHe is ripping me of and I am NOT satisfied with No out comeI'm out my money and my truck is still broken To me, this mater is NOT resolved [redacted]