When we moved into our new house, our ice maker didn't workAfter about months, I got sick of buying ice from the grocery store and called both our home warranty and KitchenAid (the make of the fridge) to get some recommendations for refrigerator repairBetween those two companies, I was given names for repair places
I spent about an hour searching and reviewing all four companies on Googleof those companies had a host of terrible reviews, and of them had an F rating from the BBOnly of the companies had mediocre reviews, and an A from the Revdex.com
During my research however, I stumbled upon "The Refrigerator Specialist." I was a little skeptical at first, due to the same name and number popping up on multiple websites, without much other informationDespite this, there seemed to be a host of glowing comments
So, since the first people recommended to me all looked pretty terrible, I took a chance and called this place*** (the owner?) answered the phoneI get the feeling this is just one guy running his own refrigerator repair business
*** comes across a little gruff (think East Coast type of attitude) but got straight to the pointI called late on a Friday afternoon and he was here early Saturday morning
He took a look at my fridge, told me exactly what was wrong with it and what it would cost to fixHe didn't play gamesHe didn't try to up sell meHe didn't add on any crazy feesHis prices were very reasonable
Once we agreed on the price, he fixed it then and there (he had extra parts in his truck)It was honestly quite refreshing to deal with someone who is prompt, honest, and does quality workThe next time I have any problem with my refrigerator or freezer, *** will be the first person I call
When we moved into our new house, our ice maker didn't workAfter about months, I got sick of buying ice from the grocery store and called both our home warranty and KitchenAid (the make of the fridge) to get some recommendations for refrigerator repairBetween those two companies, I was given names for repair places
I spent about an hour searching and reviewing all four companies on Googleof those companies had a host of terrible reviews, and of them had an F rating from the BBOnly of the companies had mediocre reviews, and an A from the Revdex.com
During my research however, I stumbled upon "The Refrigerator Specialist." I was a little skeptical at first, due to the same name and number popping up on multiple websites, without much other informationDespite this, there seemed to be a host of glowing comments
So, since the first people recommended to me all looked pretty terrible, I took a chance and called this place*** (the owner?) answered the phoneI get the feeling this is just one guy running his own refrigerator repair business
*** comes across a little gruff (think East Coast type of attitude) but got straight to the pointI called late on a Friday afternoon and he was here early Saturday morning
He took a look at my fridge, told me exactly what was wrong with it and what it would cost to fixHe didn't play gamesHe didn't try to up sell meHe didn't add on any crazy feesHis prices were very reasonable
Once we agreed on the price, he fixed it then and there (he had extra parts in his truck)It was honestly quite refreshing to deal with someone who is prompt, honest, and does quality workThe next time I have any problem with my refrigerator or freezer, *** will be the first person I call