Steve N Son's Auto Sales LLC

s this man is way lying about this he was made aware of all what was going on a couple things I forgot to add would be this man had to bust one of the windows lashes to get into this rv witch he never replaced due to the fact he could not find the keys then days later this man produced sevreal sets of keysAnother thing is by oregon state law when a rv or auto deal are selling anything they must be able to pass DEQ this rv failed times I have had it a year and have not even been able to use this yet I also had an attorney contact this man so yes he was well aware of everything within days due to the fact of this rv breaking downAnd one other thing is he also lied about when selling used vehicles their basicly is no laws wrong again oregon state law states that if the vehicle brake down within days it is considered a lemon expecially coming from an rv dealership as they as dealers are held to a higher expectations This rv sat in the shop for more than days witch also in stated in lemon law guidelines to classify, it states that if any of this happens dealer is to offer full refund, extange or fix the problem this dealer agreed to pay the cost to have fixed already until he seen the bill then backed out figured he would take advantage of myself and Robb me basiclyI also did have eye witnesses their as to every time we had spoke even when I informed him of all the problems and him agree to fix it and also when the rv would not pass DEQ at all Complaint: [redacted] I am rejecting this response because:Sincerely, [redacted] ***

s this man is way lying about this he was made aware of all what was going on a couple things I forgot to add would be this man had to bust one of the windows lashes to get into this rv witch he never replaced due to the fact he could not find the keys then days later this man produced sevreal sets of keysAnother thing is by oregon state law when a rv or auto deal are selling anything they must be able to pass DEQ this rv failed times I have had it a year and have not even been able to use this yet I also had an attorney contact this man so yes he was well aware of everything within days due to the fact of this rv breaking downAnd one other thing is he also lied about when selling used vehicles their basicly is no laws wrong again oregon state law states that if the vehicle brake down within days it is considered a lemon expecially coming from an rv dealership as they as dealers are held to a higher expectations This rv sat in the shop for more than days witch also in stated in lemon law guidelines to classify, it states that if any of this happens dealer is to offer full refund, extange or fix the problem this dealer agreed to pay the cost to have fixed already until he seen the bill then backed out figured he would take advantage of myself and Robb me basiclyI also did have eye witnesses their as to every time we had spoke even when I informed him of all the problems and him agree to fix it and also when the rv would not pass DEQ at all
Complaint: ***I am rejecting this response because:Sincerely,*** ***

Steve & Sons AutoSE 82nd AvePortland, OR 97086May 23, 2016Re: *** ***We have received the complaint from Ms*** and would like to take the time to respond to this matter *** purchased the RV on May 11, over a year ago and this is the first time
we have heard from her in almost the same amount of time The facts of this purhase are a bit different than she states, perhaps due to the time that has passed At the time *** was looking at this RV she asked if she could have a mechanic do a pre-purchaase inspection We agreed from the start and had no problem with this action *** had a mechanic come in to this lot and spent several hours going over this vehicle From what the mechanic stated to *** she elected to purchase this RV and stated she was planning to live in it in Montana We offered to transfer ownership for her with DMV and she said she would handle all registration and DMV requirements herself Approximately or days after the purchase of the RV she called us with a complaint regarding a transmission issue that was reported by the mechanic She gave us the mechanics number and after a conversation with him we found out that she had Jiffy Lube change the fluid in the transmission and they had overfilled it with transmission fluid This action had caused seal problems Her mechanic stated to us that the fault lies with Jiffy Lube.As far as the Lemon Law, *** is in error That law only applies to new vehicles not used The day return she spoke of does not apply at this dealership It is our decision that we will not be returning any money to *** *** and after a year we will not be offering any warranty *** signed and understood the Federal document and had her mechanic check the vehicle before purchase, test drive and made the decision to purchase It is our hope that this puts and end to this complaintThank you,Steve E*** (Owner)