Without informing me beforehand, this First Klass Movers added a bank card service fee to my bill
First Klass Movers were engaged to move several household items from our former residence on 5-31-The service was rendered without incidentTo pay the bill, I offered a debit/check card which they acceptedWithout informing me that there would be a bank fee added for using the card, they processed a payment which reflected a difference of $higher than my total cost as shown on my invoiceI contacted the owner *** regarding this practiceHis attitude was very rude when I questioned what was doneHe said he would "look into it" when he returned from out of townHe never contacted meMy complaint is that I should have been told of the fee beforehand, otherwise I would have provided a check to avoid this significant differenceMy view is that bank fees represent a cost of doing business and should be bourn by the business and not customers...unless the customer is t
Without informing me beforehand, this First Klass Movers added a bank card service fee to my bill
First Klass Movers were engaged to move several household items from our former residence on 5-31-The service was rendered without incidentTo pay the bill, I offered a debit/check card which they acceptedWithout informing me that there would be a bank fee added for using the card, they processed a payment which reflected a difference of $higher than my total cost as shown on my invoiceI contacted the owner *** regarding this practiceHis attitude was very rude when I questioned what was doneHe said he would "look into it" when he returned from out of townHe never contacted meMy complaint is that I should have been told of the fee beforehand, otherwise I would have provided a check to avoid this significant differenceMy view is that bank fees represent a cost of doing business and should be bourn by the business and not customers...unless the customer is t