Sterlings Homes LLC

The buyer had home inspected by [redacted] [redacted] ***The inspector told the seller, [redacted] , that he knocked a hole in the wall when he was tapping it with a hammer to see if the plaster was looseIn order to repair the wall it had to have the plaster removed and new sheet rock installed, then taped, textured and paintedThe cost was $to repair the wallIn the customer’s statement they said the agent from Sterling Homes refused to sign the notice to terminate and release the earnest money and that I had withheld $The seller and buyer sign I did what the seller instructed me to doThey wanted the wall fixed since it didn’t have a hole in the wall prior to the inspection I am enclosing pictures of the damage and the repairI am enclosing a copy of the earnest money release both the buyer and seller had agreed to and signedI am also enclosing a page from the real estate contract section where it states that if the Buyer’s inspections cause (work) they must pay for any damage that occurs to the property for work performed on the property, ie : inspectionDennis W***Re/max Homestead Northeast LLC

Complaint: [redacted] I am rejecting this response because: The pictures provided clearly indicate that there was previous cracking or damage to the wall prior to the inspection The fact that a piece of such miniscule size completely and accidentally fell from the wall during the process of the inspection indicates to me that the seller who is NOT [redacted] , but rather [redacted] according to the documents, was aware of the faulty repairs already existing on that wall and has withheld an excessive amount of money to make repairs that will meet any future inspections.The inspector informed Mr [redacted] of the damage and I believe offered to have it fixed or fix it himself but was declined The excessive amount of this repair leads me to believe that the seller is exaggerating the situation in order to have another party pay for faulty workmanship used on that particular wall of the residence At this time I do not expect any reparation or remuneration of money expended, because it would be cost prohibitive to pursue in the courts I will however caution anyone I know to be very wary of doing business with Sterling homes or the sellers of this propertySterling Homes was working in the interest of the seller and that is understood, however, ethically, the agent should have cautioned the seller and operated within ethical boundaries and informed them not to deceive the public in order to make monetary or material gain from prospective buyers Regards, [redacted]

The buyer had home inspected by *** *** *** * * * *** *** *** * ** ***The inspector told the seller, *** ***,
that he knocked a hole in the wall when he was tapping it with a hammer to see if the plaster was looseIn order to repair the wall it had to have the plaster removed and new sheet rock installed, then taped, textured and paintedThe cost was $to repair the wallIn the customer’s statement they said the agent from Sterling Homes refused to sign the notice to terminate and release the earnest money and that I had withheld $The seller and buyer sign I did what the seller instructed me to doThey wanted the wall fixed since it didn’t have a hole in the wall prior to the inspection I am enclosing pictures of the damage and the repairI am enclosing a copy of the earnest money release both the buyer and seller had agreed to and signed. I am also enclosing a page from the real estate contract section where it states that if the Buyer’s inspections cause (work) they must pay for any damage that occurs to the property for work performed on the property, ie : inspection. Dennis W***Re/max Homestead Northeast LLC

The buyer had home  inspected by [redacted] ** [redacted] [redacted] **  [redacted]. The inspector told the seller, [redacted], that...

he  knocked a hole in the wall when he was tapping it with a hammer to see if the plaster was loose. In order to repair the wall it had to have the plaster removed and new sheet rock installed, then taped, textured and painted. The  cost was $475.00 to repair the wall. In the customer’s statement they said the agent from Sterling Homes  refused to sign the notice to terminate and release the earnest money and that I had withheld $475.00. The seller and buyer  sign I did what the seller instructed me to do. They wanted the wall fixed since it didn’t have a hole in the wall prior to the inspection.  I am enclosing pictures of the damage and the repair. I am enclosing a copy of the earnest money release both the buyer and seller had  agreed to and signed. I am also enclosing a page from the real estate contract section 10.4 where it states that if the Buyer’s inspections cause (work) they must pay for any damage that occurs to the property for work performed on the property, ie : inspection. Dennis W[redacted]Re/max Homestead Northeast LLC

At this time we would like an Explanation of charges specifically how they were calculated considering the miniscule nature of the damage

Complaint: [redacted]
I am rejecting this response because: The pictures provided clearly indicate that there was previous cracking or damage to the wall prior to the inspection.  The fact that a piece  of such miniscule size completely and accidentally fell from the wall  during the process of the inspection indicates to me that the seller who is NOT [redacted], but rather [redacted] according to the documents, was aware of the faulty repairs already existing on that wall and has withheld an excessive amount of money to make repairs that will meet any future inspections.The inspector informed Mr. [redacted] of the damage and I believe offered to have it fixed or fix it himself but was declined.  The excessive amount of this repair leads me to believe that the seller is exaggerating the situation in order to have another party pay for faulty workmanship used on that particular wall of the residence.  At this time I do not expect any reparation or remuneration of money expended, because it would be cost prohibitive to pursue in the courts.  I will however caution anyone I know to be very wary of doing business with Sterling homes or the sellers of this property. Sterling Homes was working in the interest of the seller and that is understood, however, ethically, the agent should have cautioned the seller and operated within ethical  boundaries and informed them not to deceive the public in order to make monetary or material gain from prospective buyers.
Regards,
[redacted]